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Customer Q&A

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    Tab 1 Body
    • Q:
    • I have a 2003 R230. Absolutely stock. Will this unit work with my existing speakers and amplifiers

      Also, I would like a backup camera. Is this included in the kit or must I purchase something extra?

      ByMrblue

    • Mar 11, 2018
    • A:
    • Dear customer
      You can select the option rear view camera when place order and it can work with your car's speakers and it has built-in amplifier and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • May 10, 2024
    • Q:
    • Clock setting

      I have a 2003sl55, the car’s digital clock is set by the original factory head unit, is your android unit compatible with my car’s digital clock?

      ByJason

    • Feb 7, 2018
    • A:
    • Dear customer
      The unit comes with clock, if you want to use the original car clock, so you need to set the clock through the original car when install our machine in order to accurate time,because we can not set the original car's clock through the unit.And could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • May 4, 2024
    • Q:
    • Hello Seicane, I would like to fit your unit to my Mercedes 2003 R230.

      It's a standard car, and I was wondering if your unit will fit as a direct replacement using the existing plugs and wiring?

      Thanks in anticipation.

      Byanthony

    • Feb 6, 2018
    • A:
    • Dear customer
      This unit can fit your car and it's plug and play , easy installation , please place order directly on our website
      https://www.seicane.com/android-gps-navigation-system-for-mercedes-sl-r230-sl350-sl500-sl55-sl600-sl65-with-dvd-player-touch-screen-radio-bluetooth-wifi-tv-ipod-hd-1080p-video-backup-camera-steering-wheel-control-usb-sd-s018817

      By Seicane

    • May 4, 2024
    • Q:
    • Fiber optics

      So!!! You offer this unit that ONLY fits models 2002 -2004.

      Then you offer it WITH MOST 2005-2012 Year Original car's Optical Fiber Amplifier that ONLY work with models 2005 and up.

      How do you explain that? You have no cable for D2B fiber that all 2002-2004 uses??

      Do you really know what you are doin? This unit is useless to 90% of all R230 cars made between 2002-2004.

      Chris
      CKM Car Design
      www.ckmcardesign.se

      ByChris

    • Jan 31, 2018
    • A:
    • Dear customer
      This fiber decoder can support the plugs on this page please follow the link to know about it , hope you would understand
      https://www.seicane.com/2001-2008-mercedes-benz-sl-r230-sl350-sl500-sl55-sl600-sl65-car-optical-fiber-decoder-most-box-interface-bose-harmon-kardon-digital-audio-dac-amplifier-sc02-01c
      And Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • May 4, 2024
    • Q:
    • What is your Warranty on this unit

      We have a 2001 SL500 I need to make sure it will fit in our dash and I guess everything has to to bought separately like the USB ports, Backup camera,rear view camera OB11 adaptor ? And does it already play DVDs or do you need something for that to? I have attached a photo of my dash.

      Thanks Steve

      BySteve

    • Jan 21, 2018
    • A:
    • Dear customer
      We have one year warranty for this unit. All of our products are covered by a 12-month warranty, for replace and repair and it has USB ports and you can select the option rear view camera and OBDII when you place order and you can play dvd , it has dvd player itself and it has all needed accessories and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • May 7, 2024
    • Q:
    • Mercedes SL500, 2002

      Hi There, can you tell me if the long cable comes with the head unit? i will need this for my car.

      ByScott

    • Jan 12, 2018
    • A:
    • Dear customer
      Yes, and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • May 6, 2024
    • Q:
    • Do you make anything compatible with d2bh

      I have an early 2004 sl55 that has a d2b fiber optic system the only adapter I see is a most fiber optic adapter. Do you have anything compatible with d2b. If not and I install the radio will it have no sound? Due to not being connected to the d2b amplifier? I know the unit will fit the dash so no need for pictures just need to know if the unit will have sound if not Connected to d2b

      BySteve

    • Jan 11, 2018
    • A:
    • Dear customer
      This unit can not support your D2B but the sound is still good and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • May 6, 2024
    • Q:
    • Do you make an android radio that fits the 2005 SL500?

      Just wanted to know...

      ByDanny

    • Dec 29, 2017
    • A:
    • Dear customer
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • May 7, 2024
    • Q:
    • android system operating system

      Ok! So how do you upgrade the android system every time a new one comes out. Do you send out a software update file?

      I need to know because I don't want to buy it if I can't upgrade it every year.

      Also can it use my cell phone wifi signal?

      I sent a picture of my dash.

      Thanks.

      ByFermon

    • Dec 7, 2017
    • A:
    • Dear customer
      We will let you know when there is upgrade and it's now the newest android system and it can support your phone and this unit can fit your car , please place order directly on our website
      https://www.seicane.com/android-gps-navigation-system-for-mercedes-sl-r230-sl350-sl500-sl55-sl600-sl65-with-dvd-player-touch-screen-radio-bluetooth-wifi-tv-ipod-hd-1080p-video-backup-camera-steering-wheel-control-usb-sd-s018817

      By Seicane

    • Apr 30, 2024
    • Q:
    • It says it has Android 7.1.1. Can the unit be upgraded to a new Android operating systems yearly?

      Android 7.1.1 GPS Navigation system for 2001-2004

      Every year Android has a new operating system. Can the unit be upgraded automatically?

      ByFermon

    • Nov 30, 2017
    • A:
    • Dear customer
      This unit is already the newest android system and we will let you know when there is upgrade and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • Apr 27, 2024

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    Tab 2 Body