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Customer Q&A

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    Tab 1 Body
    • Q:
    • tests in the laboratory e wifi antenna

      Hello I bought your S018815L before installing it on the vehicle I wanted to do the tests in the laboratory can the radio work even without a canbus connection? also I noticed that there is no longer the rear wifi antenna connector have you incorporated this antenna in the central unit? thanks for your reply
      Ing. Renzo Vai Modena Italy

      ByRenzo

    • Nov 18, 2020
    • A:
    • dear,
      to help you quickly,could you give us your order number?then we will ask our after staff to help you out.

      By Seicane

    • Apr 25, 2024
    • Q:
    • My dash board is exactly like Original car 1.

      I use iPhone. Any problem with bluetooth?
      Actually I use a Parrot hands free set. With your device on, will it continue working ?
      regards

      ByEduardo

    • Jun 9, 2019
    • A:
    • Dear,so sorry.the unit could not support Parrot hands free set.

      By Seicane

    • Apr 24, 2024
    • Q:
    • Factory Parking sensor

      Hello will i be able to retain my factory parking sensor functionalities and my factory GPS functions or at least be able to use my factory gps antenna with your unit and my factory mic ? with this unit. Porsche 2009 turbo with pcm 3.0


      ByCarlos

    • May 5, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if this unit fits your car.

      By Seicane

    • Apr 25, 2024
    • Q:
    • Does this model come in grey color to match the grey of my Porsche 911's interior?

      Most 911s I see have a grey surface on the center area instead of black, so I was wondering if it came in other colors.

      ByDaniel

    • Jan 24, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if there is any other color for your car.

      By Seicane

    • Apr 24, 2024
    • Q:
    • Porsche 997 TARGA 4 S - 2007 - PCM 2.1 with BOSE and multi-function steering wheel control

      English should be better than in french for you...
      Hello,

      I'm interested in replacing my (dead) PCM 2.1 (Model BE 6692 - Porsche # 997.642.143.10) with this product, but before sending my order, I need some technical confirmation from you :
      - Is it, as I think, the Hualingan model number HLA-8815GB ?
      - I want to continue to use the existing steering weel control buttons. Is this product fully Plug & Play to keep all the controls available on the steering wheel (ie BT Telephone on/off, Radio volume an mute, Menu navigation, Zoom in/out on map when the GPS function is active)
      - I absolutly want to continue to use the legacy Bose Amplifier connected on the optical fiber cluster in my car. Is the MOST adapter you propose as an option (129$) the plug & play solution for that ?
      - Do you provide all the Installation manuals (English or french) for this product and how to connect options ?
      - Is the User Manual in french or uniquely in English ?

      Thank you in advance for your answers,
      Best Regards,
      Didier

      ByDidier

    • Dec 21, 2016
    • A:
    • Dear Didier
      please follow the below
      1 Yes ,after installation , the existing steering weel control buttons still work
      2 Yes , you need the MOST adapter (129$) to use the legacy Bose Amplifier connected on the optical fiber cluster
      3 just English Manual
      Could you please send us the photo of your car's dashboard ?
      Then we can help you to check it.

      By Seicane

    • Apr 25, 2024

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    Tab 2 Body