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Customer Q&A

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    Tab 1 Body
    • Q:
    • Android 7.1

      Is my Android 7.1 compatible with this Android 5.1.1? Are you planning updating to 7.1? Can we upgrade this unit to future Android software?

      Bycraig

    • Feb 6, 2017
    • A:
    • Dear craig
      your android phone is compatible via bluetooth with this Android 5.1.1 , we have no plan updating to 7.1 now
      Could you please send us the photo of your car's dashboard ? And could you please tell us the model and year of your car ?
      Then we can help you to check it.

      By Seicane

    • Mar 16, 2024
    • Q:
    • Button Color?

      Can I select what color the buttons are backlit?

      Bycraig

    • Feb 6, 2017
    • A:
    • Dear craig
      color the buttons are backlit is orange yellow

      By Seicane

    • Mar 14, 2024
    • Q:
    • Car Audio

      My car is - MB 2009 - 280cdi - w211

      my car audio system is - http://media-in-motion.co.uk/wp-content/uploads/2010/11/Audio-50-APS.jpg

      my steering wheel buttons are: http://i.ebayimg.com/images/g/pKcAAOxyaTxTVuGL/s-l300.jpg

      I want to buy this http://www.seicane.com/seicane-s127501-android-car-stereo-dvd-gps-system-for-2002-2008-mercedes-benz-e-class-w211-e200-e220-e230-e240-with-bluetooth-radio-tuner-3g-wifi-mirror-link-obd2-rearview-camera-dvr-s127501

      my questions are:

      1. what is the warranty and how long ?
      2. My amplifier is in the trunk - will this "Support 1998-2012 Year Original car's Optical Fiber Amplifier" needs to run new cable to the back or not ? Just install in front ?
      3. will my stearing wheel buttons will work ?

      Byhacho

    • Sep 22, 2016
    • A:
    • Dear hacho
      Thanks for your information
      this unit can fit your car, please place order directly on our website
      for your question ,please follow the below
      1. the warranty is one year
      2 Yes ,the Support 1998-2012 Year Original car's Optical Fiber Amplifier option can support your amplifier, is plug and play
      3 Yes , your stearing wheel buttons will work

      By Seicane

    • Feb 1, 2024
    • Q:
    • How about the wiring of this unit?

      How about the wiring of this unit?

      ByMark

    • Aug 14, 2016
    • A:
    • This unit will come with all needed cables for installation. And the installation is quite easy.

      By Seicane

    • Mar 15, 2024
    • Q:
    • How about the wiring of this unit?

      How about the wiring of this unit?

      ByMark

    • Aug 14, 2016
    • A:
    • This unit will come with all needed cables for installation. And the installation is quite easy.

      By Seicane

    • Feb 28, 2024
    • Q:
    • I was wondering if this unit can work with Mercedes W211?

      I was wondering if this unit can work with Mercedes W211?

      ByPaul pic

    • Aug 14, 2016
    • A:
    • This unit can fit your car,please place order directly on our website.

      By Seicane

    • Mar 17, 2024
    • Q:
    • Can this unit support mirror link?

      Can this unit support mirror link?

      ByMario

    • Aug 14, 2016
    • A:
    • Yes, it can support mirror link.

      By Seicane

    • Feb 28, 2024
    • Q:
    • What happens with the navi DVD-player in the trunk?

      Hi guys,
      This product seems to be fitting my needs. I have the HK fibre optic amplifier etc. and factory fitted navigation with a DVD player in the trunk.
      Two questions:
      1. What happens with the DVD-player for navigation that I have in the trunk, will it be disconnected?
      2. Will GPS navigation directions show in the central instrument cluster?

      Cheers
      Jörgen

      ByJorgen

    • Jun 23, 2016
    • A:
    • Hello
      Yes ,this unit can fit navigation with a DVD player in the trunk.
      after installation ,replace your original radio
      GPS navigation directions will no show in the central instrument cluster
      Could you please send us the photo of your car's dashboard ?
      Then we can help you to check it.

      By Seicane

    • Feb 28, 2024
    • Q:
    • backup camera

      I would like to get a backup camera, do you know if the mercedes w211 have video wires prewired? or would the installer have to run a video cable from the rear to the front?

      ByTim

    • May 5, 2016
    • A:
    • Hello,Please select the camera option if you want it when place order.
      Sorry we are not sure,becuase cars are different.
      If you use our camera,then you need to run video cable from rear to front.
      If you have any further questions, please feel free to contact us. Thank you!

      By Seicane

    • Feb 28, 2024
    • Q:
    • Can you tell me if this unit is plug and play

      Can you tell me if this unit is plug and play?

      ByJack

    • May 5, 2016
    • A:
    • Hello,if your car has no optic fiber amplifier,then this unit is plug and play. Thank you!

      By Seicane

    • Feb 28, 2024

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    Tab 2 Body