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Customer Q&A

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    Tab 1 Body
    • Q:
    • Installation

      Hi. I got Mercedes benz cls350, 09. I want to upgrade the head unit to your android unit. But I saw there is many cable like the audio cable, I'm afraid that I don't know how to install, do you have installation guide me step by step? Thank you.

      ByAnson

    • Jun 23, 2014
    • A:
    • Hello, we will send installation instruction to the client in every package but we suggest arranging a professional to install it. Besides, here is an online installation instruction for this unit:
      http://www.seicane.com/android-mercedes-benz-cls-w219-head-unit-stereo-upgrade-replacement-installation-user-manual#tab3

      If you have any questions about installation,you can send us photos about your original car's plugs.Maybe we can make a wiring diagram for your car.

      By Seicane

    • Jan 24, 2024
    • Q:
    • how do you connect to wifi? is there a specific service you have to use?

      how do you connect to wifi? is there a specific service you have to use?

      ByNat

    • Jun 17, 2014
    • A:
    • Hello, please connect the wifi dongle to the cable "GPS-USB-IN" which is at the back of this unit.Then go to settings,turn on wifi,input password,then the wifi will be connected.

      By Seicane

    • Nov 30, 2023
    • Q:
    • problem on paying by credit card

      I want to order a head unit for my 2006 Mercedes benz cls 500 but it won’t let me use a credit card.

      ByErich

    • May 4, 2014
    • A:
    • Hello. Please add this unit to cart, and go to payment page. Please select the payment method paypal. Go on and select "I have no paypal account", and then pay via your credit card. Thank you for shopping with us.

      By Seicane

    • Apr 14, 2024
    • Q:
    • I was looking a navigation unit for my 2006 Mercedes CLS

      SKU: 108608 Model:9303
      I was looking a navigation unit for my 2006 Mercedes CLS.

      http://www.netcarshow.com/mercedes-benz/2007-cls_63_amg/800x600/wallpaper_23.htm

      ByErich

    • Apr 29, 2014
    • A:
    • The original CD is not complete.

      We have confirmed that this unit can fit your car.

      By Seicane

    • Nov 18, 2023
    • Q:
    • Can the cls w219 support satilite radio

      I want to know if the cls w219 support satilite radio.

      ByJeffrey

    • Apr 25, 2014
    • A:
    • No, it can't support satilite radio.

      By Seicane

    • Dec 20, 2023

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    Tab 2 Body