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Customer Q&A

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    Tab 1 Body
    • Q:
    • Can Bus Decoder

      Hello, the radio does not work for me, I think it could be the decoder since it says dacia duster and I have a renault captur 2015 and there is no way to turn it on.

      ByLuis Miguel

    • Dec 3, 2020
    • A:
    • dear,
      so sorry for the trouble caused to you.
      may i know your order number and email address?so that we will ask our after staff to help you out.
      thanks.

      By Seicane

    • May 8, 2022
    • Q:
    • Info

      Buonasera vorrei sapere se è compatibile a 100x100 con la Renault captur 2016 R-LINK

      ByGabriele

    • Nov 26, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Nov 28, 2021
    • Q:
    • Is it compatible with Renault Captur Energy Zen 2016?

      Is it compatible with Renault Captur Energy Zen 2016?

      ByÁngel

    • Jun 28, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if this unit fits your car.

      By Seicane

    • May 27, 2022
    • Q:
    • Does your unit works and can be connected plag and play with my factory tomtom radio?

      I have a 2014 CAPTUR

      BySorin

    • Jun 4, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if the unit fits your car.

      By Seicane

    • Aug 13, 2022
    • Q:
    • HUB and Android update

      Hi,
      I am interested in the SKU: 300179 Model:S30949 for my Renault Captur.
      How do I connect more than two USB devices to this unit, do you have a HUB?
      What are the plans for an update to Android 7 Nougat?
      Best regards,
      Gunner Eilsøe

      ByGunner

    • May 14, 2017
    • A:
    • Dear customer,
      Thanks for your inquiry and we are happy to contact you,
      this unit can support HUB,
      and you can buy the HUB, then connect USB interface on our machine, so there are more than two USB ports available to provide you to use.
      and the latest version about this unit is Android 6.0,
      Could you please send us the photo of your car's dashboard?
      And could you please tell us the model and year of your car?
      Then we can help you to check if this unit will fit your car or not.
      hope you can understand.
      Have a nice day!
      Best wishes,
      Alice

      By Seicane

    • Aug 15, 2022
    • Q:
    • MCU version and other details

      Hello


      I'm interested to buy this Navigation Unit for my Renault Captur with automatic air conditioning
      and i need some info before ordering

      1. Pls post pictures from About Table to see all detail about MCU version, System Version and so on.

      2. From factory has Original Navigation Unit with Touch Screen ( R-Link ) like in the picture attached
      This means that i can use all original cables and installation will be easier ?

      3. Also the car has rear camera and rear sensors from factory
      Those item will functioning with your unit also ?

      In my original unit, when go to reverse , there are guide lines on the screen that are curved in relation with steering wheel
      In your unit guide lines will work like this ?

      4. The steering wheel buttons will be functioning in your unit ?

      5. There are some other functions that will work when install your unit, comparing with original one ?

      Thank in advance for your response
      Dragos

      ByDragos

    • Apr 26, 2017
    • A:
    • Dear customer,
      Thanks for your inquiry and we are happy to contact you,
      this unit's system version is Android 6.0,
      and our radio come with all needed cables for installation, and it is plug and play, easy installation,
      the rear view camera is an optional item, could you please clik it and you can order it directly,
      or you can order the rear view camera by the link
      https://www.seicane.com/seicane-hd-car-rearview-camera-for-aftermarket-radio-s119207
      this unit can support reaview camera, automatically switch to parking image when reversing gear engaged.
      and this unit can support the steering wheel control,
      and the connection about the unit as the below picture,
      could you please check it?
      and this unit can fit your car, please place order directly on our website
      And we will be there all the time to help you,
      If you need any help, feel free to contact us.
      Have a nice day!
      Best wishes,
      Alice

      By Seicane

    • Aug 1, 2022
    • Q:
    • renault clio 2012-2017

      Clio 4 indicator torpedo and tape picture

      BySEYHMUS

    • Mar 9, 2017
    • A:
    • Dear customer,
      Thanks for your information,
      this unit can fit your car, please place order directly on our website
      And we will be there all the time to help you,
      If you need any help, feel free to contact us.
      Have a nice day!

      By Seicane

    • Jun 23, 2022
    • Q:
    • renault clio 2012-2017

      Hi.
      I've a renault clio 2016 (4th generation).
      It's head unit looks the same.
      Is this unit compatible with the car above?
      If not, which one is?
      Thanks in advance.

      BySEYHMUS

    • Mar 8, 2017
    • A:
    • Dear customer,
      Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check it.
      And we will be there all the time to help you,
      If you need any help, feel free to contact us.
      Have a nice day!

      By Seicane

    • Jul 17, 2022
    • Q:
    • Is this compatible with my car ?!

      Hello,
      I have a Renault Captur, DCI 90 EDC INTENS, Automatic Air Conditioner. (Serial Number : VF12RAJ1D54338097)

      I would like to buy the car stereo "9 inch Android 5.0.1 2014 2015 2016 Renault Captur Duster Radio GPS Navigation System with OBD2 4G WIFI Bluetooth Steering Wheel Control Backup Camera Mirror Link (Automatic Air Conditioner) (Model:S30949)" with these options:

      - "Seicane-Newest Super Mini V2.1 ELM327 OBD OBD2 ELM327 Bluetooth Interface Auto Car Scanner Diagnostic Tool" (Model:S1221)
      - "Seicane HD Car Rearview Camera for aftermarket radio" Model:S119207
      - "Digital TV Tuner DVB-T For Seicane car dvd player" (Model:S1204)
      - and maybe : "Seicane HD USB DVR Camera Recording video with Supporting the android car dvd" (Model:S1201)

      But I would like to know if all this is compatible together and at the same time with my car (see photos).

      I also want to know if it is possible to update the car radio in Android 6.0 (i can have connexion with my hotspot wifi).

      Thank you

      ByStéphane

    • Jan 5, 2017
    • A:
    • Dear Stéphane
      Thanks for your information ,this unit can fit your car
      all this is compatible together and at the same time with your car ,and you can have connexion with my hotspot wifi

      you can update this unit to Android 6.0 in the future

      By Seicane

    • Jul 8, 2022

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