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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • YERRRRR

      Can the brightness be adjusted on this? I ride around in the dark too much to have a bright ass screen in my face. Also what’s the return policy, should I not enjoy said bright ass screen??

      BySack

    • Oct 28, 2019
    • A:
    • Dear,yes,you could adjust the brightness.
      Return and Refund Declaration
      1.All of our products are covered by a 12-month warranty for its replacement and repair.
      2.Every order from us has a 30-day return and refund guarantee, which entitles you to claim a return, refund or replacement within 30 days of receiving your items.

      By Seicane

    • Jun 1, 2025
    • Q:
    • delivery

      Hi, I am trying to purchase this item but says does not ship to Australia. How do I get shipped to Australia?

      ByJason

    • Sep 19, 2019
    • A:
    • Dear,we could ship to the whole world.could you plz try it again?

      By Seicane

    • Jan 24, 2025
    • Q:
    • blue tooth

      Hi, will I need anything additional to work blue tooth with my phone? like speaker or microphone?

      ByJason

    • Sep 18, 2019
    • A:
    • Dear,the unit has the bluetooth feature.An internal microphone is included for distortion-free talking.

      By Seicane

    • Jan 31, 2025
    • Q:
    • do I need anything extra

      do I need any michrophone or speakers or bluetooth to work?

      ByJason

    • Sep 18, 2019
    • A:
    • Dear,there is An internal microphone is included for distortion-free talking.

      By Seicane

    • Mar 13, 2025
    • Q:
    • Where does this product ship from?

      Wondering where this product will be shipped from and what the wait time is to receive product

      ByDan

    • Sep 12, 2019
    • A:
    • dear,
      we have UK,US and China warehouse,you can choose each one.
      We need 1-2 days to process your order,and then it takes about 6-7 days to reach your door after shipping.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit for your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 9, 2025
    • Q:
    • Tools?

      What tools do I need to install it

      ByJohn

    • Jul 4, 2019
    • A:
    • Dear,we recommended this too kit for you.
      https://www.seicane.com/car-dvd-dismantling-device-srd-400

      By Seicane

    • Jan 24, 2025
    • Q:
    • The product comes whit the obd ll and the camera?

      Radio android mazdaspeed3 2008

      ByPatrickrrr

    • Jul 4, 2019
    • A:
    • Dear,so sorry.you need to option them separately.

      By Seicane

    • Feb 22, 2025
    • Q:
    • Question about connectors on radio

      Is upper right connector on back side of radio for climate lcd display of mazda 3? It is only one connector in which is nothing connected on your pictures of radio. I have this radio in Mazda 3 2004 year, and I can not connect climate LCD display on it, so I read somewhere that display from newer mazda 3 model work on this radio. Can you confirm this, if I can connect display from Mazda 3 2007-2009 year I will buy him becouse now I can not see climate temperature, fuel consumption and other information from LCD

      ByJure

    • Jan 30, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if this unit will fit for your car.

      By Seicane

    • Jan 24, 2025
    • Q:
    • Does this unit come with a rear view camera

      Also do the pictures in the description match the actual product?

      ByCarter Tate

    • Dec 4, 2018
    • A:
    • Dear
      Thank you for your inquiry and we are happy to contact you.
      it don't come with the camera, you need to buy it extraly
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      We will help you check it

      By Seicane

    • Jun 19, 2025
    • Q:
    • Buenas la pantalla es compatible con el tablero donde indica la temperatura y la gasolina de

      Es un mazda 3 del 2003 o habria q ponerle algo mas

      ByGerman

    • Nov 4, 2018
    • A:
    • Dear customer
      This unit fits your car , please place order directly on our website
      https://www.seicane.com/android-2004-2009-mazda-3-gps-navigation-car-radio-with-bluetooth-3g-wifi-usb-touch-screen-rearview-camera-mirror-link-obd2-s0477

      By Seicane

    • Jun 18, 2025

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