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Customer Q&A

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    Tab 1 Body
    • Q:
    • No sound when answering phone

      Hi iv just fitted this product every thing works fine appart from when I make a call using apple car play I can't hear anything they can here me

      ByStuart

    • Mar 4, 2025
    • A:
    • Dear,
      Sorry for the trouble caused to you.
      To help you quickly,  we will forward your email to our after-sales colleague, they will reply you today later.
      Here is the email address: [email protected]
      You can also contact them. Don't worry, we are responsible for your order.
      Have a nice day.

      By Seicane

    • Mar 22, 2025
    • Q:
    • Audi q3 2016

      Hi I have the low version plugs with ami slot but I have 2 sd card slots can confirm which unit i need

      ByStuart

    • Jan 20, 2025
    • A:
    • Hello
      Thanks for your message.
      Please unplug the power cord and check if the plug is low version or not.
      Or please send us picture showing the plug to our email: [email protected]
      We will help you confirm it.
      Have a nice day!

      By Seicane

    • Mar 24, 2025
    • Q:
    • I'm looking to replace/upgrade the factory display for my 2018 Audi

      I'm looking to replace/upgrade the factory display for my 2018 Audi Q3.
      I saw your website has a replacement bigger touchscreen that will replace existing factory display.
      My car has the low version car plug and AMI.
      Please suggest what to order.
      Also, does this upgraded screen will give tpms tire pressure readings? Or do I need to add anything as optional?

      Byvny

    • Dec 16, 2024
    • A:
    • Dear
      Thanks for your message.
      1.Yes, Your car is low version
      2.Please select "Yes" in option "Original Car with AUX/AMI "
      3.Yes, it will give tpms tire pressure readings, you can add the "TPMS" in options.
      Could you please send us the photo of your car's dashboard to our email: [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 24, 2025
    • Q:
    • Is this suitable for right hand drive audi q3

      Can we install this on the right hand drive q3? I have 2013 audi q3. Please refer to my photo attached

      ByDave

    • Nov 5, 2024
    • A:
    • Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Yes, this unit will fit your car perfectly, you can place the order directly.  
      Instant payments are very important; the earlier you pay, the sooner you will get the item. 
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Mar 23, 2025
    • Q:
    • Wofür brauche ich diesen FM Transmitter

      Ich habe bei Ihnen ein Carplay 10,25 Zoll Android 11.0 für 2013-2015 2016 2017 2018 AUDI Q3 Radio HD Touchscreen GPS-Navigationssystem mit Bluetooth System gekauft.

      Muss ich diesen FM Transmitter unbedingt mit einbauen?

      Welche Funktionen würden nicht funktionieren, wenn diesen Transmitter bei dem oben genannten Carplay Touchscreen nicht verwende?



      ByG.vdL

    • Jun 5, 2024
    • A:
    • Sehr geehrte Damen und Herren,
      Danke für Ihre Nachricht.
      Hat Ihr Originalauto AUX/AMI oder nicht?
      Wenn nicht, dann benötigen Sie diesen FM-Transmitter.

      By Seicane

    • Mar 22, 2025
    • Q:
    • Mon Audi RS Q3 de 2016 a la version HN+R_EU_AU_P0942, votre Carplay 10,25'' est comptabile ?

      Voici les équipements d'origine de mon véhicule :

      Radio DAB+
      GPS
      Bose amplifier

      Est-ce que cela est compatible avec votre Carplay ?

      ByChristophe

    • Jun 3, 2024
    • A:
    • Cher,
      Ici Seicane.com.
      Merci de votre intérêt pour notre produit.
      Pourriez-vous s'il vous plaît nous envoyer la photo du tableau de bord de votre voiture à notre email : [email protected] ?
      Ensuite, nous pouvons vous aider à vérifier si cet appareil peut s'adapter ou non à votre voiture, j'espère que vous pourrez coopérer avec nous.
      Au plaisir de vous entendre bientôt.
      Merci, Cordialement!

      By Seicane

    • Mar 22, 2025
    • Q:
    • Was muss ich bestellen?

      Ich habe einen Audi Q3 von 2014 mit RMC System.
      Mein Autohändler sagte mir ich hätte das Gerät mit der Teilenummer 8U0035193C verbaut.was muss ich in diesem Fall bestellen.2 SD Card Slots und Ami sind im Auto.

      ByStefan

    • May 16, 2024
    • A:
    • Lieb,
      Das ist Seicane.com.
      Vielen Dank für Ihr Interesse an unserem Produkt.
      Könnten Sie uns bitte das Foto des Armaturenbretts Ihres Autos an unsere E-Mail-Adresse senden: [email protected]?
      Dann können wir Ihnen helfen zu prüfen, ob dieses Gerät in Ihr Auto passt oder nicht. Wir hoffen, dass Sie mit uns zusammenarbeiten können.
      Freue mich bald von dir zu hören.
      Vielen Dank Mit freundlichen Grüßen!

      By Seicane

    • Mar 22, 2025
    • Q:
    • model 2014

      my audi Q3 is 2014 with RMC version and AMI plug
      that item is ok ?

      BySalvatore

    • Apr 24, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      Does your car have one SD card slot or two?
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 22, 2025
    • Q:
    • My Audi( Q3 2013) has Chorus radio is your unit compatible with it ?

      Audi Q3 2013/Chorus Soundsystem

      ByAhmad

    • Mar 9, 2024
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Mar 22, 2025
    • Q:
    • How can I get Appel CarPlay installed in my 2018 Audi q3?

      I want to know if it’s possible and if you know what this adapter is?

      ByAmy

    • Mar 2, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      1. this unit has built-in wireless Carplay Android Auto, you can connect Apple CarPlay by bluetooth.
      2. What function is this adapter?
      3. This unit will fit your car perfectly, you need select " low version" option.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.


      By Seicane

    • Mar 22, 2025

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