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Customer Q&A

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    Tab 1 Body
    • Q:
    • So this unit does fit two 2013? And is there a problem with the airbag light coming on

      Is there a problem with the air bag light coming on? Is there a return policy if I am not happy with this stereo or it does not work correctly? Thanks

      ByShane

    • Mar 6, 2023
    • A:
    • dear,
      thanks for your message.
      1.this unit will has no problem with the air bag light.
      2.Every order from us has a 30-day return and refund guarantee, which entitles you to claim a return, refund or replacement within 30 days of receiving your items.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Feb 28, 2024
    • Q:
    • Is this unit compatible with the factory backup camera?

      2014 Passat TdiSe

      ByJc6921

    • Jun 27, 2020
    • A:
    • dear,
      so sorry that this unit can't support your factory backup camera,you need to buy a new one from option.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 17, 2024
    • Q:
    • Fitting question

      Is it gonna fit in VW (Passat) CC r-line 2015?

      ByAlex

    • Feb 15, 2020
    • A:
    • Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Apr 19, 2024
    • Q:
    • Different Colour Trim?

      Do you have other trim panel colours available?

      ByTechMonitor

    • Jan 18, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check for you if there is another color one and fit for your car.

      By Seicane

    • Apr 17, 2024
    • Q:
    • Air bag light is on

      I just purchased this unit and installed it. After the unit was installed the air bag light came on. There are 2 factory plugs that did not get reused. Because there was no cables that fit. One of them I believe was the back up camera (2 with) the other however has multiple wires. What can we do to fix the airbag light?

      ByJared

    • Dec 10, 2018
    • A:
    • Dear customer
      So sorry for the inconvenience to you , to better resolve your problem, could you please send the email with your order number to [email protected]?Hope you would understand

      By Seicane

    • Apr 19, 2024
    • Q:
    • Change units to USA standards

      How do I change the temperature unit and to miles from meters to the USA standard?

      ByMitch

    • Nov 22, 2018
    • A:
    • dear,did you buy the item form us before? pls sned the order number to us,we will help you check it

      By Seicane

    • Apr 19, 2024

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    Tab 2 Body