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Customer Q&A

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    Tab 1 Body
    • Q:
    • Anyone knows if this is a drop-in replacement for the head unit?

      Drop-in replacement meaning no need for modifying connectors, changing wiring, etc. You just disconnect the original head unit and install this one.

      I've been trying to contact them for days, but they keep coming back with the same canned answer asking for a photo of the dashboard which I've sent multiple times already.

      ByAntonio

    • Apr 5, 2022
    • A:
    • Dear,
      We recommend this unit will fit your car,plz place orders directly on our website.thanks for your order in advance.
      https://www.seicane.com/polegada-android-bluetooth-radio-para-2013-2014-2015-vw-volkswagen-tiguan-com-3g-wifi-gps-sistema-de-navegac-o-tpms-dvr-obd-ii-camera-traseira-aux-headrest-monitor-controle-usb-sd-video-3g-wifi-capacitivo-touch-screen-s081689
      we will send all needed cables to you,it is plug and play.

      By Seicane

    • Apr 23, 2024
    • Q:
    • Is this a drop-in replacement for the OEM Head Unit in my car? Do you have a photo AFTER install?

      The car is a 2014 VW Tiguan Trendline A/T 2.0T 4Motion.

      ByAtirado

    • Apr 3, 2022
    • A:
    • dear,
      yes, it is a drop-in replacement for the OEM Head Unit in your car.
      it is the same as the picture after installation on our website.

      By Seicane

    • Apr 18, 2024
    • Q:
    • With the 360 cameras, do you need special mirror compartments for install?

      After watching a video of installing 360 cameras, they clip in on the back side of the mirrors.

      BySNEVO

    • Aug 23, 2021
    • A:
    • dear,
      thanks for your message.
      there is no need special mirror compartments for install.
      you can buy this 360 camera:
      https://www.seicane.com/universal-360-surround-view-car-camera-360-degree-panoramic-display-waterproof-night-view-sc120
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!


      By Seicane

    • Apr 24, 2024
    • Q:
    • Is the USB dongle needed for Android Auto if it's already built in?

      Looks like you can plug your phone straight into the unit without the dongle.

      BySNEVO

    • Aug 23, 2021
    • A:
    • dear,
      thanks for your message.
      1.this unit has build-in apple carplay.you don't need to buy it extraly.
      2.yes, you can plug your phone straight into the unit.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 20, 2024
    • Q:
    • 2012 Tiguan SEL

      How do the climate controls connect that are removed? Also can a factory backup camera be adapted to work with it so a 2nd one won’t have to be added? Can it be used to play movies from an iPhone 11 or 12?

      ByJohn

    • May 3, 2021
    • A:
    • dear,
      1.this unit can support climate controls ,we will send all needed cables to you,it is plug and play.it will work as your original car's.
      2.If the plug of the camera video in cable of your original car is the same as ours(NO.14),then it can support your factory backup camera.
      3.you need to buy the carplay extraly to work with iPhone 11 or 12:
      https://www.seicane.com/plug-and-play-carplay-android-auto-usb-dongle-for-android-car-radio-support-ios-iphone-car-touch-screen-control-siri-microphone-voice-control-s01001
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 24, 2024
    • Q:
    • Tiguan

      Here is the photo of my Tiguan

      2007 VW tiguan worfsberg edition USA model
      Will fit in my car I’m going to replace the air conditioner control to a digital one

      ByPedro

    • Mar 2, 2021
    • A:
    • dear,
      this unit can fit your car. please place the order on page.

      By Seicane

    • Apr 14, 2024
    • Q:
    • Vw Tiguan

      Hello will the unit will fit a VW 2017 tiguan in the USA

      ByPedro

    • Mar 1, 2021
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 3, 2024
    • Q:
    • Does 4G antenna In dash or has to be placed outside of dash, Where to located Sims card and Conecto

      I bought the 9.7 HD touchscreen Model 7609m

      ByLisette

    • Mar 10, 2020
    • A:
    • Dear,so sorry to hear that.to help you quickly,could you plz contact our after sales staff?send your problems to [email protected] for your kindly understanding.

      By Seicane

    • Apr 24, 2024
    • Q:
    • Hazard button

      How does the cars hazard lights connect to new unit?

      ByLVtiguan

    • Feb 17, 2020
    • A:
    • Dear,so sorry to hear that.to help you quickly,could you plz contact our after sales staff?send your problems to [email protected] for your kindly understanding.

      By Seicane

    • Apr 25, 2024
    • Q:
    • Will this fit and work correctly with a 2011 Tiguan?

      The description does not I say 2011.

      ByLisette

    • Feb 3, 2020
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.

      By Seicane

    • Apr 21, 2024

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