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Customer Q&A

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    Tab 1 Body
    • Q:
    • 2013 Dodge Ram 1500 standard Cab - Which speakers will work?

      I have a 2013 Ram standard cab (2 door). I have a speaker in each door and a speaker on each side of the upper dashboard ledge (4 speakers total I think). That is 4 speakers. The item description says "This unit cannot work with your original car’s Alpine factory amplified system with subwoofer but it has RCA cables for adding amplifier, headrests, DVR etc.' Which speakers will be working with the head unit I am buying and which will not work? Do you offer any support as to what type of amplifier I will need and how to get it set up? Please be specific. Thank You.

      ByDrew

    • Feb 26, 2015
    • A:
    • Hello,this unit will make your original car's 4 speakers work.You don't need to add other amplifier.Thank you!

      By Seicane

    • Jan 27, 2025
    • Q:
    • Alpine system on Ram 1500

      Hello I have a 2013 Dodge Ram 1500. The information on this unit reads "This unit cannot work with your original car’s Alpine factory amplified system with subwoofer but it has RCA cables for adding amplifier, headrests, DVR etc." Exactly what does this mean? Will I have decent sound? Will I have sound at all? Do I have to hook up an external or separate amplifier? What will the difference be without the Alpine system?

      Thank You!!

      ByDrew

    • Feb 24, 2015
    • A:
    • Hello,you will have sound,but the sound will not be so good.Yes,you can add one amplifier to make the sound better.Thank you!

      By Seicane

    • Jan 29, 2025
    • Q:
    • Sirius XM

      I just bought a 2015 Dodge 1500 and have the sirius subscription. Is this stereo compatible with satellite radio?

      ByAmanda

    • Feb 23, 2015
    • A:
    • Hello, Yes, this unit is compatible with satellite radio.Thank you!

      By Seicane

    • Jan 27, 2025
    • Q:
    • Connections

      I have a factory back up camera and wanted to know if the cable that comes with this unit plugs into it directly or if there is any additional wiring needed? Will I still be able to use my factory usb port as well?

      ByJohn

    • Jan 24, 2015
    • A:
    • Hello, we will send the needed cables in the package and you do not need other wiring.

      If your factory backup camera displays on the rearview mirror, then, the it can work directly on our screen.

      We are sorry that your USB port will not work after installation.Our unit has USB port.

      Could you please send us a picture of your car's dashboard? then we can check if it fits your car.Thank you.

      By Seicane

    • Jan 27, 2025
    • Q:
    • How long does it take to process the order and ship it?

      How long does it take to process the order ?

      ByTrung

    • Jan 9, 2015
    • A:
    • Hello, It takes 3 working days to process your order and 3-4 days to reach your door after shipping.Thank you.

      By Seicane

    • Apr 22, 2025
    • Q:
    • Do I need to order additional wiring?

      Do I need to order additional wiring?

      ByJason

    • Jan 9, 2015
    • A:
    • Hello, No, the cables will be provided freely in the package.

      Could you please send us a photo of your car's dashboard? Then we can check if this unit fits your car. Thank you.

      By Seicane

    • Apr 22, 2025
    • Q:
    • headrest DVD Player

      The following headrest DVD players will work with this system?

      http://www.seicane.com/headrest-dvd-player-9-inch-with-fm-games-and-zipper-cover-1-pair-sf-999-1

      ByDemetrius

    • Jan 9, 2015
    • A:
    • Hello, Yes, it will work with this unit.Could you please send us a photo of your car's dashboard? Then we can check if this unit fits your car. Thank you.

      By Seicane

    • Apr 22, 2025
    • Q:
    • It works with my car's wiring harness?

      It works with my car's wiring harness?

      ByCsaba

    • Jan 9, 2015
    • A:
    • Hello, Yes, it will work with your original car's wiring harness.

      Could you please send us a photo of your car's dashboard? Then we can check if this unit fits your car. Thank you.

      By Seicane

    • Apr 22, 2025
    • Q:
    • Available for my 2013 Dodge Ram3500?

      Available for my 2013 Dodge Ram3500?

      ByRolf

    • Jan 9, 2015
    • A:
    • Hello, Yes, this is for 2013 Dodge Ram3500.
      Could you please send us a photo of your car's dashboard? Then we can check if this unit fits your car. Thank you.

      By Seicane

    • Apr 22, 2025
    • Q:
    • Looking for 2015 Dodge ram 2500 head unit for my car

      Looking for 2015 Dodge ram 2500 head unit for my car

      Byjeong

    • Jan 4, 2015
    • A:
    • Hello. This unit can fit your car according to the year and model. Could you please send us a photo of your car's dashboard? Then
      we can check if this unit fits your car. Thank you.

      By Seicane

    • Apr 22, 2025

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    Tab 2 Body