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Customer Q&A

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    Tab 1 Body
    • Q:
    • I have no existing back up camera or harness. Will this work with the included pieces?

      I have a 2011 Kia optima EX someone gave me the camera only. Can I attach this camera to your system?

      ByTony

    • Feb 15, 2023
    • A:
    • Dear,

      this is Seicane. thank you for your interest in our product..
      checked your car dashboard, this unit can fit your car. you can order it directly on our website.
      If the plug of camera video out cable of your original car is the same as our camera in plug(NO.12),then it can fit your review camera.
      we will send all the needed cables to you. it is plug and play.
      Instant payments are very important; the earlier you pay, the sooner you will get the item. 
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 24, 2024
    • Q:
    • Will this work for my 2011 Kia Optima SX Turbo GDI?

      I have a 2011 Kia Optima SX turbo gdi and I was wondering if this will work for my car. And when I change the heat or fan speed or where the fan to blow it shows on my screen will this do the same or not?

      ByAN97

    • Feb 11, 2021
    • A:
    • dear,
      of course,it will do the same.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 19, 2024
    • Q:
    • 2013 kia optima

      How does it look on a kia optima real does it over lap the dash board

      ByMoe

    • Oct 24, 2020
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 24, 2024
    • Q:
    • Is this product compatible with a 2012 Kia optima ex

      I have a 2012 Kia optima ex model which is probably different than other 2012 optima's so I just wanted to confirm that this product will fit in the model car I have.

      ByAndrew

    • Oct 22, 2020
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 24, 2024
    • Q:
    • Does it come with apple and Android car play?

      I was wondering if it came with the car play Future.

      ByMo

    • Jun 1, 2020
    • A:
    • dear,
      so sorry that this unit doesn't come with carplay,you need to buy extraly from options.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 25, 2024
    • Q:
    • Does this model (H6038K) have the capability to play CDs/ DVDs? If not which model does?

      I am looking to replace my current unit with one that has a larger display and more output power. My vehicle is a 2012 Kia Optima Hybrid. I have attached a photo of the stock system.

      ByRichard

    • May 4, 2020
    • A:
    • dear,
      1.so sorry that this unit can't support CD,you need to buy this adapter to let it wok:
      https://www.seicane.com/hd-universal-1-din-dvd-player-for-android-car-radio-with-usb-connection
      2.we couldn't sell your dashboard clearly,could you send us more area of it again to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 22, 2024
    • Q:
    • I have a 2011 Optima EX with no factory camera or wiring. Will I receive all of the wiring needed?

      I had someone check to see if there was any wiring already in the car and there isn't.

      ByTony

    • Aug 18, 2019
    • A:
    • Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if this unit fits your car.

      By Seicane

    • Apr 25, 2024
    • Q:
    • Backup camera

      Hello I have a kia optima 2012 EX comes with a stock backup camera how will the wiring work?

      ByJohn

    • May 31, 2019
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit for your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 25, 2024
    • Q:
    • Hello, I have a kia optima 2012 ex

      Is really simply plug and play? Whatever cable I have on the car directly plugs into the radio? Will I need any harness ? Is there a built in amp?

      ByJohn

    • May 31, 2019
    • A:
    • dear,
      our unit is plug and play,we will send all needed cables to you for free.
      our unit has no built in amp.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit for your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 24, 2024
    • Q:
    • Support

      Hello. Does it support kia infinity sound system? And also can i download any app from play market? Like some navy apps or something else?

      ByJamil

    • Sep 2, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      You can download the apps from play market and this unit can support your car's amplifier
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Apr 23, 2024

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