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Customer Q&A

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    Tab 1 Body
    • Q:
    • Where do you connect passenger airbag cable?

      I have KIA Sorento LX 2011 looking for display options but I see here screen hide clock and passenger airbag light area so where do you connect passenger airbag cable in your display?

      ByLincy

    • Jul 10, 2023
    • A:
    • dear,
      thanks for your mesasge and we are so sorry for keeping you waiting.
      we will send the instruction to you, it will tell you how to connect passenger airbag cable.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 22, 2024
    • Q:
    • Is this product compatible with the factory premium stereo with external amplifier and navigation?

      I would like to replace the factory stereo with this one, but I have been reading the there is a different wiring harness that would be required to make it work with my factory setup and factory external amplifier. I have attached a picture for reference.

      ByBrian

    • May 18, 2023
    • A:
    • dear,
      thanks for your message.
      1. yes, this product is compatible with external amplifier and navigation.
      we will send all needed cables to you, it is plug and play.
      we didn't find out your dashboard photo, could you send us again?
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 26, 2024
    • Q:
    • Does the USB ports support fast charging?

      I want to replace an EONON head unit that I currently have for this one because it will fit perfectly to my dash. On my current unit the USB ports only output 500mA which is not enough for a modern smartphone. I know that in order to use Android auto I would need to plug my phone into the head unit. Does this head unit have a higher output on the USB ports or will it be the same as my EONON unit?

      ByTyler

    • Nov 6, 2021
    • A:
    • dear,
      this unit has build-in wireless Android auto. it can connect to your phone wirelessly.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 20, 2024
    • Q:
    • 10.1 inch 2009 2010 2011 2012 KIA Sorento Android 11.0 GPS Navigation Radio Bluetooth 4G WIFI Rearvi

      Este producto tambien tiene MP3?

      Tengo un Kia Sorento del 2011 EX, tambien queria ponerle camara esta incluida esto ?
      O hay que comprar separado esto?

      Gracias su prontaa respuesta sera muy apreciada

      ByARTURO

    • Sep 1, 2021
    • A:
    • dear,
      this unit can support MP3.
      so sorry that you need to buy the camera extra.
      https://www.seicane.com/seicane-wireless-rearview-camera-for-aftermarket-car-radio-116006

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 19, 2024
    • Q:
    • Does this product support apple iOS or just android

      Apple and Android or just android

      ByChad

    • Apr 7, 2021
    • A:
    • dear,
      this unit can support apple iOS.

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 20, 2024
    • Q:
    • is there a discount for shipping? eally takes 3-5 days for the product to arrive in the USA?

      .

      ByDavid

    • Dec 25, 2020
    • A:
    • dear,
      1.we can give you 3% off discount ,you can use the code of SC3,is that ok?
      2.we need 1-5 days to process your order,and then it takes about 3-5 days to reach your door after shipping.

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 25, 2024
    • Q:
    • Does does this have andriod auto usb or wireless

      my wife currently has a kia sorento ex 2011 and would like to add install this radio and add sirius xm radio. I understand you can use the andiod auto but not sure this radio has wireless or USB andriod auto? Is it also pug and play? Will my existing backup cam work which is displayed on the mirror? I want to be able to use it with Google GPS or waze or sirus xm through andiod auto. My wife has the Samsung s20 plus phone.

      BySuave6565

    • Sep 13, 2020
    • A:
    • dear,
      1.this unit has build-in carplay,it can support andiod auto,it is USB andriod auto and plug and play.
      2.it can't work your existing backup cam ,you need to buy a new one from option.
      3.yes,you can use it with Google GPS or waze or sirus xm through andiod auto.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 25, 2024
    • Q:
    • can this unit be installed in my Sorento 2010

      Hello,
      Good day!
      May I know if this unit can connect into my KIA Sorento 2010 model where it has a external amplifier that connect to my head unit. Can the amplifier be connect to this unit?

      Thanks and regards
      CJ

      ByCJ

    • Apr 20, 2020
    • A:
    • dear,
      yes,our unit can support your external amplifier .
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.

      By Seicane

    • Apr 23, 2024
    • Q:
    • Do you have any backup cameras that go into the factory spot and work with parking sensors

      And do I need to purchase swc module

      ByJustin

    • Jan 7, 2020
    • A:
    • dear,
      this unit can't support factory backup camera.you need to buy a new one from option.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit for your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 25, 2024
    • Q:
    • Does this work with my factory back up camera and stering wheel controls

      What all would I need to install this in my 2012 Kia Sorento such as back up camera wire harness

      ByJustin

    • Jan 6, 2020
    • A:
    • Dear,the unit could support the steel wheel control and external camera.but could not support the factory camera.
      the unit will come with all needed cables.

      By Seicane

    • Mar 29, 2024

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