O seu Carrinho de Compras está vazio.

cliente Questões e Respostas

  • Tudo | Faqs | Descrição do Produto | Envio ou Pagamento | Questão de Serviço de Apoio ao Cliente

  • Ocultar todas as respostas
    Tab 1 Body
    • Q:
    • I have two questions for this head unit.

      I have a 2012 Cadillac SRX Performance with the stock head unit. I have two questions please.
      1: Can I install a sim card to obtain mobile internet service? If so, which US carriers are compatible with this device? I currently have T-Mobile. Also if so, is this 4G LTE compatible or 5G? If not, are you working on a head unit that will eventually be able to connect to 5G cellular data service?
      2: Can the OS be upgraded from Android 10 to a newer version of Android? Is there an option to order a device with a newer OS installed?

      I attached a photo of the center dash layout with my OEM tuner screen activated. I have the motorized screen that rises up from the upper center dash. However, I have no problem replacing all of that with a static 12.1 inch screen if everything is compatible. The bezel you have developed for the SRX looks fantastic! I love the possibilities this head unit has so far and am hoping to get positive feedback from my questions! Thank you!

      PorKeithB98294

    • 14 de Dez de 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      1.yes, you can install a sim card to obtain mobile internet service, we will send a card slot to you,you can use the SIM directly.
      2.this unit will support T-Mobile.
      3. this unit only support 4G LTE not support 5G.
      4. Android 10 is the latest version.
      5.the motorized screen will not work . you can use all functions on the touch screen.
      6. this unit will fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      Por Seicane

    • 27 de Abr de 2024
    • Q:
    • I have a 2012 Cadillac SRX,

      Do I need to purchase a new rear view camera for it to display my back up parking on the new screen, because currently my rear view mirror displays my car backing up? Also if I pay the $100 for shipping does it get here faster than a month? I have a Cadillac 2012 SRX.

      PorJB

    • 25 de Abr de 2023
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      1. yes, you need to purchase a new rear view camera from option.
      2. yes, you will receive the package within 10 days.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      Por Seicane

    • 27 de Abr de 2024
    • Q:
    • Is dutch OSD taal on the radio

      Is dutch OSD taal on the radio ?

      Pormartijn

    • 20 de Nov de 2022
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      yes,dutch OSD taal is on the radio.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      Por Seicane

    • 27 de Abr de 2024
    • Q:
    • Shipping

      First of all, thank you for answering my product questions. I’m ready to purchase but when I went to check out, I noticed that shipping is extremely expensive ($103.77). I assume this must be air freight from China? I notice you have a local US warehouse. Would you happen to have this product stocked in your US warehouse to save some time and money? Or can you please provide me a coupon code for free or reduced shipping? I don’t mind paying a reasonable amount for reasonable shipping speed, but of course free shipping like Amazon Prime is much preferred. Thanks for whatever assistance you can provide.

      PorPeoriaCaddy

    • 3 de Out de 2022
    • A:
    • dear,
      we have another shipping method. we can ship it from China warehouse to US warehouse, and then ship it to you from US warehouse. the shipping fee is much cheaper, but it will take about a month. what do you think?

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      Por Seicane

    • 27 de Abr de 2024
    • Q:
    • Multiple questions.... please see details below:

      Please disregard my previous "PeoriaCaddy" question as it got cut off before I could complete my list as follows:

      Can I use the factory stock backup camera so I don't need to install a new one?
      Do I lose any of the stock functionality from the original dashboard buttons that are replaced, especially the hazard light button?
      Do I lose any of the factory stock side or rear proximity sensor feedback/warning sounds?
      I notice an optional "Universal 360deg Surround View Car Camera" for $46 -- do these cameras also work with the DVR for dashcam recording?

      I have a 2012 Cadillac SRX AWD Luxury Collection. Please let me know what additional details you may need to confirm the responses to my questions. Thanks!

      PorPeoriaCaddy

    • 1 de Out de 2022
    • A:
    • dear,
      thanks for your message and we are so sorry for keeping you waiting.
      1.yes,you can use the factory stock backup camera.
      2.you will not lose any of the stock functionality.
      3.you will not lose any of the factory stock side or rear proximity sensor feedback/warning sounds.
      4.yes,these cameras also work with the DVR for dashcam recording.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      Por Seicane

    • 27 de Abr de 2024
    • Q:
    • Will this work on 2012 Cadillac SRX

      Do I need any other hookups? Also is this ready for an amp RCA connectors

      PorBenjamin

    • 30 de Set de 2022
    • A:
    • dear,
      yes, this unit can fit your car perfectly.
      we will send all the needed cables to you. it is plug and play. you don't need any other hookups.
      of course, it is ready for an amp RCA connectors.
      looking forward to your purchase~

      Por Seicane

    • 26 de Abr de 2024
    • Q:
    • Recommend

      What are the things that you would recommend we should get to make sure this works right in a 2010 Cadi SRX?

      PorSEAN

    • 31 de Jul de 2022
    • A:
    • dear,
      we will send all the needed cables to you. it is plug and play. you don't need to buy any other things.
      they are optional. you can select the options you like freely. you can also select none. it will not affect the use of the unit.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      Por Seicane

    • 22 de Fev de 2024
    • Q:
    • Las pantallas traseras son compatibles? Seguiran funcionando igual?

      Es una cadillac srx 2012 .

      PorJose angel

    • 1 de Dez de 2021
    • A:
    • dear,
      what rear screens did you mean? could you please send the picture to us? then we can check.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      Por Seicane

    • 22 de Fev de 2024

    &s Item(ns)

    por página