Customer Q&A

11.26 inch Wireless Carplay Android Auto Car WiFi Recorder 4K+1080P Streaming Media Built-in video code decoder Support 4K H.265 Video Code

Regular Price: HK$1,326.65

Special Price: HK$855.65

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Q: Rear camera The rear camera appears to show a horizontally flipped image. When a vehicle passes me on the left, the camera shows it going by on the right. Is there a setting I can toggle to resolve that? Bykvdude Jun 7, 2025

A:
Hello
We can set it.
Thank you for reaching out to us. We would be happy to assist you with the issue you're experiencing with your head unit. To better assist you, could you please provide us with your order number? This will help us locate your specific purchase and provide more accurate support.

By Seicane
Jun 26, 2025
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Q: Can I get a copy of the user manual? PDF is best. ByMel May 18, 2025

A:
OK, we will send you the user manual in PDF format.

By Seicane
Jun 26, 2025
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Q: Would this work on an aftermarket head unit? I have a jvc single din head unit. Would this work with that? ByEljorgee May 6, 2025

A:
Thanks for contact us and sorry for keeping you waiting.
Could you please send us the photo of your car's dashboard?
Then we can help you to check if we have unit can fit your car.
Have a nice day!
Thank you~

By Seicane
Jun 26, 2025
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Q: Is the rear camera water proof? Can I buy a replacement camera if it gets damaged? Can the rear camera be mounted on the exterior of the vehicle? ByChris Jan 14, 2025

A:
Dear
Thanks for your message.
1. Yes, the rear camera is waterproof
2. Yes, you can buy a replacement camera if it gets damaged
3.Yes, you can mount the rear camera on the exterior of the vehicle
Have a nice day!

By Seicane
Jun 26, 2025
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Q: What is the length of the rear view camera cable? Can it be extended for use in a large SUV? I hope to install in a 2005 Ford Excursion, the largest SUV ever built and I want to know if the cable will be long enough to get to the back of the vehicle. ByChris Jan 14, 2025

A:
Helo
The cable is 100mm

By Seicane
Jun 26, 2025
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Q: Mr. 555 Byghovjnjv Dec 7, 2024

A:
Dear,
Thanks for your message.
May i help you?

By Seicane
Jun 24, 2025
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Q: split screen with apple carplay does split screen function work with apple carplay? Bydang May 1, 2024

A:
Dear,
Thanks for contact us and apologizes for the late response.
Of course, split screen function will work with apple carplay.
Looking forward to your purchase.
Have a nice day.

By Seicane
Jun 24, 2025
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Q: Levorg 2017 Hello i have a levorg 2017 with back camera OEM can i fit this Radio Plug and Play with the OEM USB Ports and OEM antenna and OEM GPS ? or i need Something of Adapter? Pls Tell me Greetings Artur ByArtur Mar 17, 2024

A:
Dear,
Thanks for contacting us and apologize for the late response.
1.we think it will not work with the OEM USB Ports.
2.you can use GPS via carplay. no need antenna.

By Seicane
Jun 25, 2025
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Q: I see this unit has a GPS antenna input, does it come with an antenna ? I see this unit has a GPS antenna input, does it come with an antenna ? Bybrown Mar 5, 2024

A:
dear,
Thanks for your mesage.
it doesn't come with an antenna .

By Seicane
Jun 24, 2025
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Q: how split screen like the image how split scrren on android auto one side the camera other side the map ByOMAR Jul 13, 2023

A:
dear,
we have attached the video in this meesage.
could you contact us in your email?
[email protected]

By Seicane
Jun 18, 2025
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