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Customer Q&A

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    Tab 1 Body
    • Q:
    • Toyota Corolla 2019 Hatchback harness compatability

      I would buy this unit if I was a 100% sure that the harnesses fit my Toyota Corolla 2019 Hatchback.

      I am from Greece and I own a European Toyota Corolla 2019, Hatchback with a 8 inch OEM Head Unit, (not jbl) without navigation.

      The reason I don't decide to buy this head unit is the fact that I bought a similar head unit, but the harnesses did not fit those of my car, eventhough the seller told me that it fits the Corolla 2019.
      So, I had to return the product, which I bought from my country (Greece), and get my money back.

      Is there a way to be 100% sure that I get the right harnesses for my car?

      It will be very disappointing to receive the head unit with the wrong harnesses and then to have to return the product....
      (I also read in a forum about a customer that bought your head unit and had the same problem which you did not solve).

      If there was a way to make sure that I get the right harnesses, I would order the unit.

      I hope you answer back and give me a convincing answer so that I buy thiw unit.

      Thank you!!

      ByKONSTANTINOS

    • Oct 22, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check which unit fits your car.

      By Seicane

    • Apr 25, 2024
    • Q:
    • Do I also have to buy the car play USB dongle? If I have to buy it, what do I need it for?

      What is the warranty of the headset?

      ByKOSTAS

    • Sep 6, 2019
    • A:
    • dear,
      this unit has build-in carplay,you don't need to buy extraly.
      All of our products are covered by a 12-month warranty for its replacement and repair.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit for your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 15, 2024
    • Q:
    • Works with original camera? What about energy information?

      Hello,

      I have the car with factory camera, I would like to understand if the original camera will work in this unit.
      I have the Hybrid version of this car, in the actual unit I have Energy information, can view this information on this unit?

      Thanks

      ByJose

    • Jul 11, 2019
    • A:
    • Dear,yes,the unit could support the factory camera.

      By Seicane

    • Apr 25, 2024
    • Q:
    • Does this support Android Auto?

      I want to know if this supports Android auto as well as Apple CarPlay.

      BySree Charan

    • Jun 1, 2019
    • A:
    • Dear,yes,it could support Android auto as well as Apple CarPlay..

      By Seicane

    • Apr 24, 2024

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