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Customer Q&A

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    Tab 1 Body
    • Q:
    • I bough android 9 head unit for Hyundai Tucson ix35 2012 it’s revase camara not working

      How to connected revase camara pl send wire ring diagram method correct if it need any pass Word or app.


    • Sep 7, 2019
    • A:
    • Dear,so sorry to hear help you quickly,could you plz contact our after sales staff?send your problems [email protected] for your kindly understanding.

      By Seicane

    • Feb 26, 2020
    • Q:
    • can the installed GPS map software be updated. how much to update

      can the installed GPS map software be updated. how much to update


    • Apr 9, 2019
    • A:
    • dear,
      we don't suggest the customer to updated,
      because the system will be chaotic,and some functions may be not available.and we will download updated map for you before sending.
      ,hope you can understand ,thank you

      By Seicane

    • Feb 26, 2020
    • Q:
    • questing about android gps

      hello, is there a newer version of this unit running android 6.x or later? If not, when will one be available?

      what is the warranty of this unit? How to get warranty service if needed? Do I have to ship to china?

      thank you


    • Apr 24, 2017
    • A:
    • Dear customer,
      Thanks for your inquiry and we are happy to contact you,
      this unit is Android 5.1.1,
      We have one year warranty for this unit. All of our products are covered by a 12-month warranty, for replace and repair.
      Could you please send us the photo of your car's dashboard?
      And could you please tell us the model and year of your car?
      Then we can help you to check if this unit will fit your car or not.
      Have a nice day!
      Best wishes,

      By Seicane

    • Feb 23, 2020

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