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Customer Q&A

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    Tab 1 Body
    • Q:
    • Is this model available for a 2011 wrangler?

      the advertisement clearly shows it’s for 2011-2017 but when i go to purchase it only lets me choose 2015-2016

      ByRaven

    • Sep 29, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if this unit fits your car.

      By Seicane

    • Mar 26, 2025
    • Q:
    • can i turn off the display while driving but still keep using the stereo?

      i would like to know if the seicane stereo has an option to turn off the display for safe driving at night time due to the bright screen, or if there’s at least a brightness toggle.

      ByRaven

    • Sep 29, 2019
    • A:
    • Dear,so sorry.it could not support i turn off the display while driving but still keep using the stereo.

      By Seicane

    • Mar 26, 2025
    • Q:
    • Hi I live in Australia and having a Right hand drive JK Wrangler 2013 have noticed that your units

      will not fit a right hand drive. do you have units that do fit ?

      ByAndrew

    • Jun 28, 2019
    • A:
    • Dear,this unit will not fit for your car.and it is still in development.we will infirm you when there is available.

      By Seicane

    • Mar 26, 2025
    • Q:
    • What is the difference between the SKU: 802055 and SKU: 802055-2?

      What is the difference between the SKU: 802055 and SKU: 802055-2? They are both the same price and both appear to have the same specifications.

      ByKeith

    • May 21, 2019
    • A:
    • Dear,actually,they are the same products.

      By Seicane

    • Mar 26, 2025
    • Q:
    • Will this work with my 2014 wrangler steering wheel controls, alpine amplifier and subwoofer

      2014 Jeep Wrangler unlimited. It is the right dash.
      Also how long does shipping take to michigan zip code 48062.

      ByRob

    • May 16, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if the unit fits your car.

      We need 1-2 days to process your order,and then it takes about 6-7 days to reach your door after shipping.

      By Seicane

    • Mar 26, 2025
    • Q:
    • H201G

      Hello! I have JKU Sahara 2012y. with infinity sub..where I will buy the adapter to support the infinity sound factory system ,could you kindly send us the full photo of your original car's dashabord for us to check?

      ByDmitri

    • Apr 14, 2019
    • A:
    • dear, the item can support the sub, you need to buy the adapter to s upport the , infinity sound factory system 

      By Seicane

    • Mar 26, 2025
    • Q:
    • Does this system need a microphone to use hand free calls?

      I have a 2016 unlimited Sahara Wrangler with 430n navigation and Alpine speakers - no Bluetooth or voice command.

      ByPaul

    • Apr 12, 2019
    • A:
    • Dear,it come with the internal microphone to support the free call.

      By Seicane

    • Mar 26, 2025
    • Q:
    • Does it support xm radio?

      My factory radio is serius XM but doesn't get the same channels as my old aftermarket radio that used XM radio. That's why I'm asking if its XM specifically.

      ByRichard

    • Feb 26, 2019
    • A:
    • Dear,the unit could support the XM APP.

      By Seicane

    • Mar 26, 2025
    • Q:
    • Dear Sirs I bought a 10.1 seicane from you and my equalizer doesn’t work. How can I get I fix it

      Please help me I have sent several mails to you requesting assistance with regards to how to activate the equalizer on my radio. The one downloaded on the radio from factory doesn’t work It doesn’t do anything.

      Please help me fix it.

      I want to purchase another radio for my Mitsubishi Montero 22014 but will not do so until I can fix this.

      Thank you

      Marco Antonio Karam

      ByMarco Antonio

    • Feb 14, 2019
    • A:
    • Dear,so sorry to hear that.to help you quickly,could you plz contact our after sales staff?send your problems [email protected] for your kindly understanding.

      By Seicane

    • Mar 26, 2025
    • Q:
    • Connection of Rear Backup Camera and Front Camera

      Hello, How do you wire power to front and rear backup camera to auto turn on backup camera when in reverse and also use rear and front camera in F-Cam app?

      ByMichael

    • Jan 22, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      This unit can support your original car's rear camera if your car's rear camera has AV plug. If your car's rear camera doesn't have AV plug,then need to buy one adapter
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Mar 26, 2025

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    Tab 2 Body