Customer Q&A

For 2018-2022 Jeep Wrangler Rubicon 9 inch Carplay Android 13.0 GPS Navigation HD Touchscreen Stereo Bluetooth WIFI

Regular Price: US$369.00

Special Price: US$269.00

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Q: 2021 Gladiator Will this work with the 2021 Gladiator with the Alpine Premium sound? Will this retain the factory backup camera? ByJeff Jul 25, 2022

A:
dear,
could you please send the picture of your car's dashboard to our email: [email protected]
then we can help you to check if it can fit your car and if it can work with the Alpine Premium sound.
if the plug of the camera video cable of your original car is the same as our plug(NO.5),then it can retain the factory backup camera.

By Seicane
May 3, 2025
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Q: Will this work in my 2020 Gladiator sport? Same dash as a Wrangler. Can I use this adapter for the factory back up camera to work with this radio? See photos. ByGARY Apr 17, 2022

A:
dear,
thanks for your message.
1.If the plug of the camera video in cable of your original car is the same as ours(NO.5),then it can support your factory backup camera.

Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
Apr 21, 2025
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Q: if you buy the carplay dongle does it work with APPLE car play or only android It says "Carplay" compatible everywhere but it doesn't ever say APPLE so will APPLE CARPLAY work? ByLuca Sep 14, 2020

A:
dear,
this unit has build-in carplay,it can work APPLE CARPLAY,you don't need to buy it extraly.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can check if our unit fit your car ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

By Seicane
May 1, 2025
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Q: My radio won't shut off when I have the doors off 2019 Jeep Is there a setting in the factory canbus settings to let the unit shut off? ByKorny Jul 17, 2020

A:
so sorry for the inconvience,may i know your order number?

By Seicane
May 6, 2025
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Q: General question I have a 2020 wrangler unlimited sport, I want to know if this radio will work with my car. I also would like to know if the steering wheel controls and back up cam would also work. Here is some pictures of my dashboard. Thank you. ByTyrone Jun 7, 2020

A:
Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in
the unit can support the steel wheel control and external camera.
but it can not support the backup camera.

By Seicane
May 2, 2025
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Q: Does the reverse camera work with the factory? Or do you have to buy a camera for that radio? Does the reverse camera work with the factory? Or do you have to buy a camera for that radio? Byrene Mar 6, 2020

A:
dear，
so sorry to tell you that our unit can't support your factory reverse camera.
you need to buy a new one from options.
Could you please send us the photo of your car's dashboard and tell us the model and year of your car to our email:[email protected]？
Then we can help you to check if it can fit your car

By Seicane
Apr 29, 2025
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Q: Will this fit a 2020 jeep gladiator? Will this fit a 2020 jeep gladiator? ByJESSE Mar 1, 2020

A:
dear,pls send us the photo of your car's dashbaord for us to check,we help you

By Seicane
May 13, 2025
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Q: The volume/tuner knob and the a/c controls are not working Is there a setting in the canbus or anywhere else that I have to adjust. The volume/radio tuner knobs so not work anymore and the a/c turns on but I can't see on the screen any changes. ByMario Jan 20, 2020

A:
dear,pls contact us the after seller customer to help,sorry

By Seicane
Apr 29, 2025
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Q: What bezel is used in the product images? None of the Jeep factory OEM bezels work with the size of this unit. ByMario Jan 3, 2020

A:
"Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can check if our unit fit for your car ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
"

By Seicane
Apr 29, 2025
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Q: Will this unit work with the factory backup camera a 2018 Jeep JL Sport S comes with? The OEM backup camera uses fakra (digital) and not RCA (analog) If not then what solution can you offer, any adaptors that you recommend? Also why is this not stated in the product features, most 2018 Jeep's now come with a OEM backup camera. We need full functionality with the Seicane unit out of the box. ByMario Dec 28, 2019

A:
Dear,the unit could support the external camera but could not support the factory camera.

By Seicane
Apr 29, 2025
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