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Customer Q&A

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    Tab 1 Body
    • Q:
    • Is this actually Android 10 or just Android 9?

      There's a picture saying it's Android 10 but specification says Android 9, please confirm which OS actually comes with the deck, thanks!

      ByKC

    • Dec 6, 2020
    • A:
    • dear,
      this unit is Android 10,our tittle is wrong,we will correct it later.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Apr 29, 2025
    • Q:
    • Does it fit?

      Does this fit in my Mazda Premacy 2005 from Japan.

      ByGenn

    • Nov 1, 2020
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Apr 29, 2025
    • Q:
    • Can you charge your phone and play music from a usb stick?

      I have a mazda premacy 2007 model from Japan.

      ByAbdulla

    • Jan 26, 2020
    • A:
    • yes,it can support charge your phone and play music from a usb stick

      By Seicane

    • Apr 29, 2025
    • Q:
    • Language support

      Hi Guys!
      Does this, or similar products, support Danish language, also what about the navigation in Denmark?

      ByMads

    • May 19, 2019
    • A:
    • Dear,yes,the unit could support Danish language,and the navigation could work in Denmark.

      By Seicane

    • Apr 29, 2025
    • Q:
    • TPMS Add-on cause OEM dash light??

      Does the add-on TPMS sensor support Mazda's OEM TPMS frequency?? I would like the real-time option of your add-on TPMS kit BUT this will require me to REPLACE the OEM TPMS sensor, which will cause the dash TPMS light to go on!?!?

      Bysilentnoise713

    • May 16, 2019
    • A:
    • Dear,yes,the unit could support the TPMS function.

      By Seicane

    • Apr 14, 2025
    • Q:
    • Boot-up time

      Hot start time: average 2s
      Warm start time: average 31s
      Cold start time: average 32s


      What is the threshold for the car to be off to be considered as Hot vs Warm vs Cold system start?
      Does the unit have internal battery or does it draw current from the main battery?

      BySilentnoise713

    • May 16, 2019
    • A:
    • Dear,the unit does not have the internal battery.
      Generally speaking,the boot up time is:3-5s.

      By Seicane

    • Mar 16, 2025
    • Q:
    • Upgradeable

      Does it have HD radio (for US)?

      Is the 2GB DDR3 RAM upgradeable? If yes, what is the max capacity? Competitor products come with 4GB RAM.

      Is there an anti-glare coating on the screen?

      Does the unit have internal battery?


      Very interested in your product as it seem to integrate well with my car. Thank You.

      BySilentnoise713

    • May 16, 2019
    • A:
    • Dear,so sorry.the unit could only fit for the left hand driving car. the below link is max capacity.RAM+ROM:4G+32G,
      https://www.seicane.com/2005-2010-old-mazda-5-android-hd-touchscreen-gps-navigation-radio-bluetooth-4g-wifi-usb-obd2-aux-1080p-rearview-camera-mirror-link-s301208

      the unit does not have internal battery.

      By Seicane

    • Mar 16, 2025
    • Q:
    • front panel color

      Hi Team, it seems the front panel color (grey) on the fotos doesn't match exactly the original front panel color of mazda 5 2009? Is the front panel available in black? Thanks for reply

      ByBeat

    • Oct 4, 2018
    • A:
    • Dear
      Thank you for your inquiry and we are happy to contact you.
      the color is grey-black
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      We will help you check it

      By Seicane

    • Apr 29, 2025
    • Q:
    • Les he contestado vía email pero veo que más rápido contestan por aquí

      Al anterior comentario que les hice que si la autoradio aportaba en el parck el cable que se aprecia en una de las imágenes que se llama USB PORT
      I Uds me pidieron que si les puedo enviar una foto de mi salpicadero (tablero) del coche aquí le envió i mi coche es un mazda 5 del año 2007 gasolina 143cv matrícula europea
      Muchas gracias

      ByJavier

    • Aug 20, 2018
    • A:
    • Dear customer
      This unit has USB port , please don't worry and it can fit your car , thank you

      By Seicane

    • Apr 29, 2025
    • Q:
    • Muy buenas me gustaría saber si en el pack del autoradio viene el cable USB PORT

      Me gustaría saber que viene incluido en el paquete del autorradio, i lo que más me urge saber es que si viene incluido el cable USB PORT que sirve para conectar algún penDriver o el móvil a través del cable Uds pero como en la pantalla no se puede i en la información del autorradio he visto que el cable USB PORT sirve para conectar un usb si viene incluido o lo tengo que comprar aparte ?
      Las ofertas que están son variables o siempre están?

      ByJavier

    • Aug 20, 2018
    • A:
    • Dear customer
      This unit has USB port , please don't worry and Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Apr 29, 2025

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