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Customer Q&A

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    Tab 1 Body
    • Q:
    • Does this unit support WIRELESS android auto?

      The description does not specify if this head unit supports wireless android auto. Does android auto require a USB connection on this head unit? Also, the 360 camera says it supports birds eye view capability, but I cannot find any example pictures that show this function in use.

      ByMichael

    • Dec 31, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      Yes, this unit Built-in wireless CarPlay Android Auto , it will support WIRELESS android auto.
      android auto doesn't require a USB connection, it is wireless.
      Yes, 360 camera supports birds eye view capability.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 24, 2024
    • Q:
    • Can an auxiliary microphone be added?

      It does not appear that there is a connection on the back of the unit for a microphone. I assume the mic is built in on the side of the screen. I would like to add a high quality mic and want to know if it is possible. Installing in a 2011 outback without the stock screen radio.

      ByJason

    • Nov 26, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      yes, we will send a mic cables to you, you can add a high quality mic.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Mar 10, 2024
    • Q:
    • I have a 2013 Subaru Outback Limited with the HK amplifier.

      Can your unit H7602N-O be used in this vehicle?

      ByRon

    • Nov 16, 2023
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      Yes, this unit will work with the HK amplifier.
      you need select this option" Original car has Harman Kardon amplifier +US$29.99".
      this unit will fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Mar 5, 2024
    • Q:
    • I have a 2014 Subaru Legacy. The radios look the same as the Outback. Will this radio fit in my Le

      2014 Subaru Legacy 2.5i left hand drive

      ByBenjamin

    • Jun 8, 2023
    • A:
    • Dear,

      thank you for your interest in our products. if your original car's dashboard is the same as ours , then our radio can fit your car.
      could you send a picture of the dashboard to [email protected] and let us to check ?
      the picture you sent here was not loaded and can not see it.
      Look forward to hearing from you.
      best regards

      By Seicane

    • Jan 30, 2024
    • Q:
    • I have a 2011 Outback 3.6R Limited with Nav

      Is this radio compatible with my vehicle, and is the wiring harness plug-and-play? I also need to replace the backup camera. Do you sell a backup camera offering a 360° View, or do I need to purchase the OEM backup camera to replace the broken one?

      ByJay00

    • Apr 9, 2023
    • A:
    • Dear,

      Thank you for your interest in our products.
      can you send a picture of you car dashboard to [email protected] ?
      then we can help you to check if this unit can fit your car or not.
      yes, we will send you all the needed cables, they are plug and play.
      If the plug of camera video out cable of your original car is the same as our camera in plug,then it can fit your factory review camera.
      yes, we also sell 360 camera, here is the item link :
      https://www.seicane.com/universal-360-surround-view-car-camera-360-degree-panoramic-display-waterproof-night-view-sc120

      By Seicane

    • Mar 1, 2024
    • Q:
    • Will the steering controls and antenna work without extra wires or do we need to buy extra?

      With the factory stereo I have which extra wires would I need? Is it pluc and play for all features including SWC and antenna?

      ByStacey

    • Feb 11, 2023
    • A:
    • dear,
      thanks for your message.
      1. yes, the steering controls and antenna will work without extra wires .
      we will send all needed cables to you, it is plug and play.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 18, 2024
    • Q:
    • What do I need to order for CarPlay with backup camera.

      2011 Subaru Outback

      ByJohn

    • Oct 15, 2022
    • A:
    • dear,
      thanks for your message and we are so sorry for keep you waiting.
      this unit has Built-in CarPlay Android Auto,you can use the carplay directly,don't need to buy anything extraly.
      you can buy this wireless backup camera:
      https://www.seicane.com/seicane-wireless-rearview-camera-for-aftermarket-car-radio-116006
      this unit can fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Mar 22, 2024
    • Q:
    • What do i need to order ,i want the radio,gps,usb connectivity,rear view camera connection,

      outback 2011
      wich box to select on your order ?

      ByLUCIEN

    • Aug 31, 2022
    • A:
    • dear,
      this unit has build-in radio,gps. it has 2 usb connectivity.
      you can select this wireless rearview camera from options. it is easy to install.
      https://www.seicane.com/seicane-wireless-rearview-camera-for-aftermarket-car-radio-116006
      we will send all the needed cables to you. it is plug and play. you can select the options you like freely. you can also select none of them. it will no affect the use of the unit.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Mar 6, 2024
    • Q:
    • Subwoofer

      If I put an add a sub wiring kit in the dash will it work? What would I have to wire or get for my subwoofer that has its own amp

      ByAlie

    • Jun 25, 2022
    • A:
    • dear,
      did you mean Harman Kardon amplifier? this unit can work with Harman Kardon amplifier.
      you need to select "Original car has Harman Kardon amplifier" from options.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Mar 23, 2024
    • Q:
    • 2014 Subaru Outback 3.6r limited HK audio

      Will this model fit with my stereo system? Does it support plug-in apple carplay?

      ByGrayson

    • Jun 17, 2022
    • A:
    • dear,
      this unit has build-in apple carplay.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Mar 11, 2024

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    Tab 2 Body