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Customer Q&A

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    Tab 1 Body
    • Q:
    • Does this radio support original equipment 360 cameras?

      2019 Toyota Highlander Platinum

      ByJose Luis

    • Nov 16, 2022
    • A:
    • dear,
      thanks for your message and we are so sorry for keeping you waiting.
      this radio will not support original equipment 360 cameras.
      you can buy a new 360 camera from us:
      https://www.seicane.com/universal-360-surround-view-car-parking-assistant-system-with-4-180-cameras-2d-display-backup-reverse-assistance-car-kit-parking-system-s6009
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 28, 2024
    • Q:
    • Fit Toyota Highlander 2016

      Fit Toyota Highlander 2016? Also, can you ship to Puerto Rico

      ByDaniel

    • Oct 28, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if this unit fits your car.

      yes,we could ship to you there.

      By Seicane

    • Feb 8, 2024
    • Q:
    • Fit Toyota Highlander 2019

      LE model

      ByKingsLegacy

    • Sep 20, 2019
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit for your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Jan 10, 2024
    • Q:
    • If I have TPMS on my vehicle already do I need to purchase the optional TPMS Unit form Seicane?

      I am looking at the H246L or H246L-L units for a 2015 Toyota Highlander that already has TPMS installed and need to know if I need to purchase the TPMS unit to make it work?

      ByWalter

    • May 29, 2019
    • A:
    • Dear,actually,the units could not support your original TPMS.but you could buy our TPMS.it will work out.

      By Seicane

    • Feb 22, 2024
    • Q:
    • What is the difference between Models H246L and H246L-L?

      On your webpage for the H246L-L it says at the top that it has 4G Ram & 32G & Rom & 8 Core Cpu but on the same webpage the picture shows 2G Ram & 16G Rom & Quad Core Cpu.
      Which is correct?

      ByWalter

    • May 29, 2019
    • A:
    • Dear

      the difference is the CPU.
      H246L-L
      Android 9.0, 2G+16G, Quad-core CPU, Plug and play, SWC, CarPlay Support, IPS Screen

      H246L
      Android 9.0, 2G+16G, 8-core CPU, Plug and play, SWC, CarPlay Support, IPS Screen

      but the price is the same.because we have a promotion/.

      but the unit could not support your original TPMS.and you could buy the TPMS from our website.

      By Seicane

    • Jan 30, 2024
    • Q:
    • Is this unit compatible with the OEM JBL amplifier in 2015 Toyota Highlander Limited

      I understand I may need the wiring to connect the amp to the Seicane head unit but if I had the wiring harness would it work? Other manufacture said theirs was not capable of decoding the Amplifier.

      ByWalter

    • Mar 14, 2019
    • A:
    • Dear,the unit could support the JBL amplifier.the unit will come with all needed cables.

      By Seicane

    • Mar 11, 2024
    • Q:
    • What is the size of the unit?

      I have a 2015 Toyota Highlander Limited with the JBL audio system and I want to confirm the fit.

      Can you tell me the width and height of this unit. Its says 165mm x 147mm which is impossible to get a10.2" display from?
      I believe it should be 265mm wide.

      Does the OEM rear camera work with this unit?

      Does the steering wheel audio and phone buttons work with this unit?

      Do you have a Android 8.0 or better unit that will fit a 2015 Toyota Highlander?

      Thanks
      Walter

      ByWalter

    • Sep 11, 2018
    • A:
    • Dear
      Thank you for your inquiry and we are happy to contact you.
      it support your original car's steering wheel audio and phone buttons , the camera is option ,you could choose it when place the order
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      We will help you check it

      By Seicane

    • Mar 17, 2024
    • Q:
    • Newer Android OS Versions

      Will this ever be updated to a newer version of Android? Android 6.0 is very old.

      ByDan

    • Mar 11, 2018
    • A:
    • Dear customer
      We will let you know when there is upgrade and Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Mar 24, 2024
    • Q:
    • Compatible with 2014 Highlander Hybrid Limited

      Is it compatible with a 2014 Highlander Hybrid Limited? Photo attached. Existing stock system has JBL speakers and backup camera. Will it work with the existing backup camera?

      ByDan

    • Mar 11, 2018
    • A:
    • Dear customer
      This unit can fit your car and it can support your car's JBL system , and it can not support your car's factory rear view camera and you can select the option rear view camera when place order , please place order directly on our website
      https://www.seicane.com/inch-2014-2015-2016-toyota-highlander-android-capacitive-touch-screen-radio-gps-navigation-system-with-bluetooth-tpms-dvr-obd-ii-rear-camera-aux-usb-sd-3g-wifi-steering-wheel-control-video-s082698

      By Seicane

    • Mar 24, 2024
    • Q:
    • Compatible with JBL speakers?

      Is this compatible with the JBL speaker system present in the Highlander Limited? Some other systems I've looked at indicate they are only compatible with the non-JBL Toyota speakers.

      ByDan

    • Mar 8, 2018
    • A:
    • Dear customer
      This unit can support your car's JBL and Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Mar 28, 2024

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    Tab 2 Body