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Customer Q&A

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    Tab 1 Body
    • Q:
    • I have a Hyundai Genesis 2014 with the basic features will this system work for my car?

      I have a Hyundai Genesis 2014 with the basic features will this system work for my car?

      ByDropz

    • Feb 2, 2023
    • A:
    • Dear,

      This is Seicane. Thank you for your interest in our item.
      Checked your dashboard picture, this unit can fit your car. you can order it directly on our website.
      Please note that this unit can not be fit with right hand drive car.
      Instant payments are very important; the earlier you pay, the sooner you will get the item. 
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Apr 2, 2025
    • Q:
    • I have 2013 Genesis sedan 3.8 can you explain to me How the power cable and which cord will fit

      I have a 2013 Genesis sedan 3.8 can you explain to me How the power cable and which cord will fit into my car I will attach my Radio screen
      You have two options power cable can draw a simple circle and show me on your power cable which cable cord attach to the main power head and which one goes to the second cord

      ByWael

    • Dec 30, 2022
    • A:
    • dear,
      does your original car hasLexicon sound system ?
      if yes, then you need select "Support original car's Lexicon sound system +US$46.99".
      then we will send these two power harness to you.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 3, 2025
    • Q:
    • looking order this but is everything included because when I add it to the my cart it has extras add

      2011 Hyundai Genesis sedan with tech package/Navi & lexicon sound system im looking order this but is everything included because when I add it to the my cart it has extras add ons do you recommend any ???

      ByGenesis46Jayy

    • Oct 10, 2022
    • A:
    • dear,
      thanks for your message and we are so sorry for keeping you waiting.
      yes, everything is included,the options are optional,you can select what you like.
      this unit can fit your car perfectly.
      Instant payments are very important; the earlier you pay, the sooner you will get the item.
      Please feel free to contact us, we are always at your service.
      Looking forward to your purchase.
      Have a nice day.

      By Seicane

    • Jan 8, 2024
    • Q:
    • I have 2013 Genesis Sedan

      I have a 2013 Genesis Sedan with tech package would this work in my car

      ByAaron

    • Jul 9, 2022
    • A:
    • dear,
      yes, this unit can fit your car perfectly.
      looking forward to your purchase~

      By Seicane

    • Oct 9, 2024
    • Q:
    • I have the car frame all i need is the radio and it require a 9" inch

      thank you for yor help with my 2013 hyundai genesis seda 3.8

      ByManuel

    • Mar 13, 2022
    • A:
    • "Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if we have unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Dec 31, 2023
    • Q:
    • Does this unit fit into my 2013 Genesis sedan? In addition, can I mirror my iPhone to this unit?

      My car unit is original without any upgrade. I wonder if this unit fits my car. I also wonder if I can mirror my iPhone to this unit. Thanks.

      Byybigun

    • Mar 10, 2022
    • A:
    • dear,
      thanks for yiour message.
      1.this unit can fit your car perfectly,looking forward to your purchase.
      2.you need to buy the carplay extraly:
      https://www.seicane.com/plug-and-play-carplay-android-auto-usb-dongle-for-android-car-radio-support-ios-iphone-car-touch-screen-control-siri-microphone-voice-control-s01001
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Feb 4, 2025
    • Q:
    • Parts needed for 2010 genesis

      I have a 2010 genesis tech package with lexicon and backup camera. On the order page what all parts would I need to order to complete the install?

      ByKmanthazu

    • Feb 4, 2022
    • A:
    • dear,
      we will send all the needed cables to you. it is plug and play.
      could you please tell us whether your car is left hand drive? if yes, then this unit can fit your car perfectly.

      By Seicane

    • Feb 21, 2024
    • Q:
    • Will this work for 2010 gen with tech package?

      I have 2010 gen with tech package with lexicon setup and 6 disk changer

      ByKmanthazu

    • Feb 2, 2022
    • A:
    • dear,
      thanks for your message.
      yes,this unit can fit your car perfectly,looking forward to your purchase.

      By Seicane

    • Oct 9, 2024
    • Q:
    • will this radio support 2012 sedan 5.0 R spec with lexicon?

      your item description doesnt list 2012?

      will this radio support my 2012 with lexicon?

      also will it support the oem backup camera?

      Bysam

    • Dec 15, 2021
    • A:
    • dear,
      thanks for your message.
      pls ignore the year,it is inaccurate.
      it can support the oem backup camera.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 22, 2025
    • Q:
    • Apple CarPlay

      Hello,

      I have upload a picture of my dashboard, can I use this instead of the original screen ? The AC information will work perfectly? Front camera will work ?

      Thank you.

      ByAbdulaziz

    • Nov 12, 2021
    • A:
    • dear,
      yes, this unit can fit your car perfectly.
      the AC information will work perfectly.
      so sorry that it can't support your front camera. you need to buy a new camera from options.
      https://www.seicane.com/night-vision-170-degree-large-angle-usb-hd-video-dvr-camera-automatic-cyclic-recording-sc46

      looking forward to your purchase. have a nice day.

      By Seicane

    • Jun 5, 2022

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