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Customer Q&A

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    Tab 1 Body
    • Q:
    • Is this compatible with my e350 Mercedes Benz

      Thank you

      ByKelly

    • Apr 3, 2019
    • A:
    • dear,
      yes,it is fit for your car,and you can order directly on the page.
      thanks.

      By Seicane

    • Sep 18, 2019
    • Q:
    • connection

      My Merc is W211 2007 model. Do I need additional fibre optic connection with decoder or just connect to the ISO port. I saw 3 ISO ports: ? just use one suitable one?

      ByMercdroid

    • Jan 17, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      this unit could support your car.

      Please note:
      1. If your car is delivered without a fiber optic amplifier or Harmon Kardon fiber optic probe system, this unit is plug and play and a very simple installation.
      2. If your car has an optical fiber amplifier located in your car's fiber optic or fiber optic probe system, please select the option "Optical fiber optic amplifier of the car radio 2001-2008 and the Harmon system Kardon of the original automobile "when ordering, then we will send You have a fiber optic decoder. Installing this optical fiber decoder is quite easy and we can send you instructions on installation. With the installation of this fiber optic decoder, the Harmon Kardon sound system of your original car and all the speakers of your original car still work.

      By Seicane

    • Sep 18, 2019
    • Q:
    • want to know about the product

      i have an E240 2003 model ,will ur set as it is or do we need to cut wires ?also is there any after sales support here in india (new Delhi)if so kindly share the details

      Bysai

    • Feb 8, 2018
    • A:
    • Dear customer
      This unit is plug and play , easy installation and you don't need to cut wires and we have no after sales support here in india , but you can contact our [email protected] , this is our after sales support and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • Sep 17, 2019
    • Q:
    • Do you need to install the provided gps antena or can you plug the old antenna to the unit.

      2008 E550 with OEM navigation. Should have optical fiber cable

      ByTony

    • Dec 4, 2017
    • A:
    • Dear customer
      This unit has gps antena and it has navigation and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • Aug 27, 2019
    • Q:
    • Does it support a COMAND APS NTG2.5 replacement?

      I have a 2009 W211 with NTG2.5 Harman Kardon fiber optics system and would like to replace it. Would it work? As far as I know a MOST wake-up signal has to be send from the replacement unit so the amplifier can power on.

      ByAlex

    • Nov 14, 2017
    • A:
    • Dear customer
      If your car has optic fiber amplifier located at your car's trunk or fiber optic Harmon Kardon sound system,please select the option " Support 2002-2012 Year Original car's Optical Fiber Amplifier and Harmon Kardon system " when place order, then we will send you one optic fiber decoder.And then the unit can support your car's Harman Kardon system and Could you please send us the photo of your car's dashboard? Then we can help you to check if it can fit your car

      By Seicane

    • Sep 17, 2019
    • Q:
    • I have mb E200 eyar 2003 with audio 50 aps. Do this product work in my car ? Do you ship in finland

      Mb e200 2003 w211 audio 50 aps

      ByAntti

    • Jul 22, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      We can ship to finland and If your car has optic fiber amplifier located at your car's trunk or fiber optic Harmon Kardon sound system,please select the option " Support 2002-2012 Year Original car's Optical Fiber Amplifier and Harmon Kardon system " when place order, then we will send you one optic fiber decoder.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Sep 18, 2019
    • Q:
    • Compatibility with HD Radio?

      Is this unit able to receive HD Radio signals in the USA? Do you sell a add-on that enables this?

      BySean

    • Jun 13, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      This unit can support HD Radio. HD 1080P video playback is supported by this car DVD player.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Sep 17, 2019
    • Q:
    • W211 Unit

      Do you have anyone in the UK who can supply and fit the W211 unit please?

      ByIan Ward

    • May 5, 2016
    • A:
    • Hello,sorry, we don't have any UK at present. Could you please send us the photo of your car's dashboard?
      And could you please tell us the model and year of your car?
      Then we can check which unit fits your car. Thank you!

      By Seicane

    • Sep 17, 2019
    • Q:
    • I need help to se if it fits my car

      I need help to se if it fits my car

      ByJohn

    • Sep 14, 2015
    • A:
    • Hi.Could you please send us a picture of your car's dashboard? then we can check which unit fits your car.Thank you!

      By Seicane

    • Sep 17, 2019
    • Q:
    • I would like to know which unit I need to purchase for my Mercedes 2003 E500.

      I would like to know which unit I need to purchase for my Mercedes 2003 E500.

      I have a few questions:
      1)Do you sell the parts required if my car has an Optic Fiber Amplifier? I would like to power all my speakers.
      2)re you aware of anybody in Atlanta, GA that can install this unit for me?
      3)Once I have paired it with my phone via Bluetooth, will the unit automatically start playing my music from my phone if I get back into the car?



      ByRaj

    • Sep 10, 2015
    • A:
    • Hello.The following product is for your car model:
      http://www.seicane.com/2002-2008-mercedes-benz-e-w211-e200-e220-e230-e240-e270-e280-e300-e320-e350-e420-aftermarket-android-4-4-4-autoradio-bluetooth-gps-navigation-system-with-hd-1024-600-touch-screen-dvd-player-radio-tuner-3g-wifi-obd2-mirror-link-steering-whee
      Could you please send us a picture of your car's dashboard?then we can check if this unit fits your car.

      1) yes,we will send one 6 meter long cable to you to bypass your optic fiber amplifier,and power your original car's 4 door speakers.
      If you want to power all your speakers,you need to add one amplifier.
      2) sorry we have no one in Atlanta, GA
      3) Will not start automatically,you need to play it manually.Thank you!

      By Seicane

    • Sep 16, 2019

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