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client Questions & Réponses

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    Tab 1 Body
    • Q:
    • This stereo is working for my 2014 mazda cx-5 ?

      I'm have 2014 mazda cx-5 I'm is compatible with my car?

      ParJoel

    • 6 avr. 2025
    • A:
    • Dear,
      Thanks for contact us and sorry for keeping you waiting.
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check if we have unit can fit your car.
      Have a nice day!
      Thank you~

      Par Seicane

    • 1 juin 2025
    • Q:
    • I have a Mazda CX-5. Is it compatible with my car?

      2014 mazda CX-5

      ParJoel

    • 6 avr. 2025
    • A:
    • Dear,
      Thanks for contact us and sorry for keeping you waiting.
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check if we have unit can fit your car.
      Have a nice day!
      Thank you~

      Par Seicane

    • 1 juin 2025
    • Q:
    • Can this be upgraded to later android version

      Can this unit be upgraded to a later android version or do you have another unit with a later android version preinstalled?

      ParShawn

    • 10 mars 2025
    • A:
    • Hello,dear
      sorry,no support to upgrade
      Have a good day

      Par Seicane

    • 1 juin 2025
    • Q:
    • Command Control

      Do either of the medium high versions retain the usage of the command control knob in the center console?

      ParJames

    • 7 mars 2025
    • A:
    • Hello,dear
      This unit support the steeling wheel control.
      Have a nice day!
      Thank you~

      Par Seicane

    • 1 juin 2025
    • Q:
    • Command knob

      Hello I am curious will I still be able to use the command knob in the center console? And which unit will I need when I have the Bose system with navigation

      ParJimmy

    • 7 mars 2025
    • A:
    • Hello dear
      Thank you for your inquiry.
      This unit support the steering wheel control.
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check if we have unit can fit your car.
      Have a nice day!
      Thank you~

      Par Seicane

    • 1 juin 2025
    • Q:
    • Having trouble connected the steering wheel controls.

      I tried all the different options and I still can’t get the controls to connect

      ParKatia

    • 4 mars 2025
    • A:
    • Dear,
      Sorry for the trouble caused to you.
      To help you quickly,  we will forward your email to our after-sales colleague, they will reply you today later.
      Here is the email address: [email protected]
      You can also contact them. Don't worry, we are responsible for your order.
      Have a nice day.

      Par Seicane

    • 1 juin 2025
    • Q:
    • Will this work for my 2014 Mazda6 iTouring?

      I’m planning on getting this with 8gb of ram and the Sony back up camera will these all work with my car?

      ParAdam

    • 27 févr. 2025
    • A:
    • Hello,dear
      Thank you for your inquiry,this unit can fit your car,you can order this radio directly !
      Have a good day!

      Par Seicane

    • 2 juin 2025
    • Q:
    • Explain different ram rom low medium high versions?

      Required field

      ParNick

    • 23 févr. 2025
    • A:
    • Hello
      Thanks for your message.
      1. RAM & ROM refers to memory. The larger the memory, the more apps you can use and the smoother the operation.
      2.If your original car does not have a screen, then your car is a low-version .
      If your original car has a screen, then your car is a medium high version .
      Low version and medium high version use different installation harnesses
      If you still cannot sure, please send picture of your car's dashboard to our email: [email protected]
      We will help you check it.
      Have a nice day!

      Par Seicane

    • 1 juin 2025
    • Q:
    • Does this retain the factory microphone for handsfree?

      Also does this come with the dash bezel for mounting the new radio?

      ParJames

    • 23 févr. 2025
    • A:
    • Hello
      Thanks for your message.
      1. The unit has built-in microphone and you can also connect an external microphone
      2. Yes, it will come with the dash bezel
      Have a nice day!

      Par Seicane

    • 31 mai 2025
    • Q:
    • Does this work with the Mazda 6 I sport 2015?

      If the car has a backup camera, will it still work after this installation?

      ParKiki

    • 14 févr. 2025
    • A:
    • Dear
      Thanks for your message.
      1.Yes, this unit can work with your car.
      2. If the plug of the camera video out cable of your original car is the same as ours  camera video in(NO.5) in attachment,then it can support your factory backup camera.
      If you are worried that it may not be suitable, you can add a camera in the options
      Looking forward to your purchase.
      Have a nice day!

      Par Seicane

    • 1 juin 2025

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