client Questions & Réponses

Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to our email: [email protected]?  
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

1. we will send all needed cables to you, it is plug and play.
2.The touch screen background cannot be customized/changed with your own pictures.

Par Seicane

Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to our email: [email protected]?  
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

Par Seicane

Dear,
This is Seicane.com.
Thanks for interested in our product.

For Sirius/XM issue,
Our radios do not come with an internal satellite radio tuner.
This means that in order to listen to satellite radio, you need to either use an external satellite tuner and plug into the AUX cables in the rear of the radio, or use the bluetooth streaming feature from a smartphone using the free Sirius/XM app ，also use Sirius/XM app in our android radio .

Could you please send us the photo of your car's dashboard to [email protected]?
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

Par Seicane

Dear,
Thanks for contacting us and apologize for the late response.
In order to prevent the wrong goods from being sent,
Could you please send us the photo of your car's dashboard to our email: [email protected]?
Then we can help you to check if it can fit your car before the shipment and which cables will send to you.
Yes, this stereo will control in the steering wheel will still work with this unit.
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

Par Seicane

Dear，
Thanks for your message.
Yes, the steering wheel's controls will remain usable after installation.
Could you please send us the photo of your car's dashboard to our email: [email protected]?  
And could you please tell us the model and year of your car?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

Par Seicane

Dear,
Thanks for contacting us and apologize for the late response.
Yes, they are available for audio
Please feel free to contact us, we are always at your service.
Have a nice day.

Par Seicane

Dear,
Thanks for contacting us and apologize for the late response.
Yes, it is compatible for sync 1 and manual ac.
this unit will fit your car perfectly.
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

Par Seicane

dear,
thanks for your message.
1. you can use the a/c on the touch screen.
2.the heated seats icons still appear on the bottom of the screen and just not work .
this unit will fit your car perfectly.
looking forward to your purchase.

Par Seicane

dear,
could you try 8888 or 1234 ?

Par Seicane

dear,
so sorry for the trouble caused to you.
To help you quickly, could you give us your order number?

Par Seicane