client Questions & Réponses

Dear,
Thanks for contacting us and apologize for the late response.
We recommend this unit will fit your car,plz place orders directly on our website.thanks for your order in advance.
https://www.seicane.com/2014-2019-ford-explorer-tx4003-stereo-car-radio-bluetooth-carplay-stereo-system-support-ahd-camera-h7723
The Sync 2 system will not work anymore.
You can buy camera from option.
Looking forward to your purchase.

Par Seicane

Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to [email protected]?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

Par Seicane

Dear,
Thanks for contacting us and apologize for the late response.
1.You will not lose features.
2.Yes, steering wheel buttons will still have functionality.
3.If the plug of the camera video out cable of your original car is the same as ours camera video in(NO.5),then it can support your factory backup camera.
4. We will send two USBs cables in the package, you need use ours.
5. Yes, this car radio will work with your car perfectly.
Instant payments are very important; the earlier you pay, the sooner you will get the item.
Please feel free to contact us, we are always at your service.
Looking forward to your purchase.
Have a nice day.

Par Seicane

"Dear,
This is Seicane.com.
Thanks for interested in our product.
Could you please send us the photo of your car's dashboard to our email: [email protected]?  
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!
"

Par Seicane

Dear,
This is Seicane.com.
Thanks for interested in our product.
Yes, the ambiance lights function will still work.
For seat massager function,could you please send us the photo of your car's dashboard to [email protected]?
Then we can help you check if this unit can support seat massager function or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

Par Seicane

Dear,
Thanks for your message.
Our radios do not come with an internal satellite radio tuner. This means that in order to listen to satellite radio, you need to either use an external satellite tuner and plug into the AUX cables in the rear of the radio, or use the bluetooth streaming feature from a smartphone using the free Sirius/XM app ，also use Sirius/XM app in our android radio .
Could you please send us the photo of your car's dashboard to our email: [email protected]?  
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

Par Seicane

Dear,
Thanks for contacting us and apologize for the late response.
This unit will not support SYNC3 , could you accept?
Could you please send us the photo of your car's dashboard to [email protected]?  
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

Par Seicane

Dear,
Thanks for contacting us and apologize for the late response.
It will not support Sync 3. and will work with Radio, Heated seats, AC.
Could you please send us the photo of your car's dashboard to [email protected]?  
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

Par Seicane

Dear,
This is Seicane.com.
Thanks for interested in our product.
It has a built-in microphone, you can use it directly.
Could you please send us the photo of your car's dashboard to [email protected]?
Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
Looking forward to hearing from you soon.
Thank you & Best regards!

Par Seicane

Dear,
Thanks for contacting us and apologize for the late response.
Yes, it works with AC.
The original USB ports cannot work, but we will send you 2 USB cable, you can use them
For backup camera
If the plug of the camera video out cable of your original car is the same as ours  camera video in(NO.5),then it can support your factory backup camera

Par Seicane