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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • How do you connect the steering wheel controls?

      I was wondering if there was a direct connection for the steering wheel controls?

      ByOwen

    • Apr 3, 2023
    • A:
    • dear,
      thanks for your message.
      pls connect key1 and key2 cables to the steering wheel controls cable.
      to help you quickly, could you give us your order number?

      By Seicane

    • May 12, 2024
    • Q:
    • Cómo está el tema de aduanas?

      Cómo está el tema de aduanas y cuánto tiempo tarda en llegar a España? Muchas gracias.

      ByAbraham

    • Jun 9, 2022
    • A:
    • dear,
      we will value down the price on package to help you from paying for the tax.
      We need 1-5 days to process your order,and then it takes about 5-8 days to reach your door after shipping.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 11, 2024
    • Q:
    • Funcionan todas las funciones originales?

      Comandos de voz , función aparca sólo , start-stop , llamadas , etc.... Muchas gracias.

      ByAbraham

    • Jun 4, 2022
    • A:
    • dear,
      yes,all the original functions will work.
      this unit can fit your car perfectly,looking forward to your purchase.

      By Seicane

    • May 9, 2024
    • Q:
    • Hello. Just wondering if this product has apple CarPlay accessibility or only android CarPlay.

      Does this device work with all apple features as well as android

      ByTim

    • Apr 13, 2022
    • A:
    • dear,
      this unit has build-in apple carplay and android auto. it can work with apple features as well as android.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • May 9, 2024

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    Tab 2 Body