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Customer Q&A

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    Tab 1 Body
    • Q:
    • Does the backup camera input support AHD (1080p) signal? Or does it only support HD (720p)?

      Purchased a backup camera with capability to do both. Wondering if the higher resolution is supported.

      ByEric

    • Apr 29, 2024
    • A:
    • Dear,
      Thanks for contact us and apologizes for the late response.
      1. the backup camera input can support AHD (1080p) signal.
      2. Yes, the higher resolution is supported.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 23, 2025
    • Q:
    • How to Control Air Conditioner?

      How to Control Air Conditioner?

      ByTik Kwai

    • Jun 6, 2022
    • A:
    • dear,
      it will work as original.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • May 23, 2025
    • Q:
    • Do I need wifi in my car to operate SiriusXM?

      my car has siriusXM from the factory. Is the siruisXM on this head unit used by wifi or is it an extension to the FM/AM radio functions?

      ByJack

    • Mar 31, 2022
    • A:
    • dear,
      this unit has build-in wifi and SiriusXM. you need wifi to operate SiriusXM.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • May 23, 2025
    • Q:
    • Do I need wifi in my car to operate SiriusXM?

      my car has siriusXM from the factory. Is the siruisXM on this head unit used by wifi or is it an extension to the FM/AM radio functions?

      ByJack

    • Mar 31, 2022
    • A:
    • dear,
      this unit has build-in wifi and SiriusXM. you need wifi to operate SiriusXM.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • May 23, 2025
    • Q:
    • Will this product have a back up camera ?

      I have a 2013 Hyundai ELANTRA

      ByTerrica

    • May 23, 2020
    • A:
    • dear,
      so sorry that the back up camera doesn't include in the package.you need to buy extraly from option.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 23, 2025
    • Q:
    • Does this support Android auto?

      Do you need to buy extra accessories to use Android auto with this unit?

      ByCarson

    • Dec 28, 2019
    • A:
    • Dear,the Android auto is built in the unit.

      By Seicane

    • May 14, 2025
    • Q:
    • Does this head unit have a remote turn on wire for an amp?

      For subwoofers remote turn on wire

      ByDeion

    • Sep 29, 2019
    • A:
    • Dear,so sorry,this unit could not support the amp.

      By Seicane

    • May 22, 2025
    • Q:
    • Is this a real product?

      Just want to make sure this isn't a scam

      ByLealyn

    • Aug 21, 2019
    • A:
    • Dear,yes,it is a real product.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if this unit fits your car.

      By Seicane

    • May 5, 2025
    • Q:
    • Fit for 2013 Limited Elantra with Nav

      Hi,

      I have a Limited 2013 Elantra with Technology package and looking to replace it with CarPlay support. Will this fit my car?

      ByNerdies

    • Aug 2, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.
      and the carplay is built in the unit.

      By Seicane

    • May 5, 2025
    • Q:
    • What's your return policy?

      What's your return policy?

      ByBlasio

    • May 18, 2019
    • A:
    • Return & Refund Policy

      Return and Refund Declaration
      1.All of our products are covered by a 12-month warranty for its replacement and repair.
      2.Every order from us has a 30-day return and refund guarantee, which entitles you to claim a return, refund or replacement within 30 days of receiving your items.

      By Seicane

    • May 7, 2025

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