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Customer Q&A

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    Tab 1 Body
    • Q:
    • Would this work with a regular 2018 Jeep Grand Cherokee? Not SRT.

      If so, I'm wondering if it would be basically plug-and-play too.

      ByMike

    • Apr 9, 2025
    • A:
    • Dear,
      Thanks for contact us and sorry for keeping you waiting.
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check if we have unit can fit your car.
      Have a nice day!
      Thank you~

      By Seicane

    • May 11, 2025
    • Q:
    • Does the factory heated seats and heated steering wheel work?

      Hello

      ByWayne

    • Jan 9, 2025
    • A:
    • Hello
      Thanks for your message.
      Yes, the factory heated seats and heated steering wheel will still work.
      Could you please send us the photo of your car's dashboard to this email: [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you to check if this unit can fit your car or not.
      Waiting for your reply.
      Have a nice day!

      By Seicane

    • May 11, 2025
    • Q:
    • Bonjour, je serai interréssé par votre poste mais j'ai quelques questions :

      Le poste est-il compatible avec les sièges ventilés/chauffant ET le volant chauffant (voir photo 1). Dans les paramètres peut-on avoir accès au réglages de la suspension (photo 2) à l'inclinaison des retroviseurs lors de la marche arrière (poto 3)??
      Et dernière question, est ce que le poste est compatible avec la camera de recul d'origine ? Comme pour le caisson de basse d'origine ?
      Peut-on avoir la couleur full noir comme dans la video ?
      MErci d'avance pour votre retour.
      Cordialement,

      Philippe

      ByPhilippe

    • Nov 8, 2024
    • A:
    • Cher,
      Merci pour votre message.
      1.Cette unité est compatible avec les sièges ventilés/chauffants ET le volant chauffant.
      2.Oui, vous pouvez accéder aux réglages de suspension pour l'inclinaison des rétroviseurs lors de la marche arrière.
      3.Si la prise du câble d'entrée vidéo de la caméra de votre voiture d'origine est la même que la nôtre (NO.5), elle peut alors prendre en charge votre caméra de recul d'usine.
      4.Il fonctionnera avec un caisson de basses.
      5.Oui, nous vous enverrons la radio couleur noire complète.
      Pourriez-vous nous envoyer la photo du tableau de bord de votre voiture à [email protected] ?
      Et pourriez-vous nous indiquer le modèle et l'année de votre voiture ?
      Nous pourrons alors vous aider à vérifier si cette unité peut s'adapter à votre voiture ou non, j'espère que vous pourrez coopérer avec nous.
      Au plaisir de vous entendre bientôt.
      Merci et meilleures salutations !

      By Seicane

    • May 11, 2025
    • Q:
    • Does this radio support heated steering?

      2015 Jeep Grand Cherokee SRT

      OEM 12.1 inch Android 10.0 for 2014 2015 2016-2020 Jeep Grand Cherokee SRT Radio GPS Navigation System HD Touchscreen Bluetooth Carplay

      ByJohn

    • Sep 29, 2024
    • A:
    • Dear,
      Thanks for your message.
      1. Yes, this radio supports heated steering.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 11, 2025
    • Q:
    • Is there USB outlet?

      Since the old USB outlet is removed how can I charge my phone? Is there an USB outlet on new panel?

      ByEugene

    • Sep 10, 2024
    • A:
    • Dear,
      Thanks for your message.
      We will send two USB cables in the package, you need use ours.
      Could you please send us the photo of your car's dashboard to our email: [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 11, 2025
    • Q:
    • Does this unit have wireless android auto?

      I have a 2018 Jeep Grand Cherokee limited. Will this unit support wireless android auto?

      Thank you!

      ByVictor

    • Mar 16, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      Yes, this unit has Built-in wireless CarPlay /Android Auto, you can use wireless android auto directly.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!


      By Seicane

    • May 11, 2025
    • Q:
    • 2015 Jeep Grand Cherokee SRT

      Hello, I am interested in this upgrade but I would like to confirm if all the features and controls from the original unit will still work with this one. Thank you!

      2015 Jeep Grand Cherokee SRT

      BySean

    • Mar 10, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      Of course, all the features and controls from the original unit will still work with this one.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 11, 2025
    • Q:
    • Does this have SRT Performance Pages App? Also, on your photo's, I didn't see steering wheel heat

      SRT Performance Pages App description Video here

      https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DFCqFBgxSB2M%26fbclid%3DIwAR0Lv1aj75yXkR0Nk1Lil0sVBXGQ1uUf_pIA-WF7DT_43SaDyQ92aXbII0M&h=AT37eBq01M9YL4Y_pYuY6xqCWx263CeR25915Kkgypj8OD6NNkMFb2fF3O1SttNyop1kfjHMeOsIyJFoDix4OEs61Jcj2BY-z-q8pt1R-XvPamXTQMeCUT13JJzJCVgMo2pNDSqw27GBzmF2-AU

      ByMax

    • Mar 7, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      what function do you mean " SRT "?
      For steering wheel heat, we are checking with our engineer and will reply you later.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!


      By Seicane

    • May 11, 2025
    • Q:
    • Does your System have SRT Performance Pages App?

      https://l.facebook.com/l.php?u=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DFCqFBgxSB2M%26fbclid%3DIwAR0Lv1aj75yXkR0Nk1Lil0sVBXGQ1uUf_pIA-WF7DT_43SaDyQ92aXbII0M&h=AT37eBq01M9YL4Y_pYuY6xqCWx263CeR25915Kkgypj8OD6NNkMFb2fF3O1SttNyop1kfjHMeOsIyJFoDix4OEs61Jcj2BY-z-q8pt1R-XvPamXTQMeCUT13JJzJCVgMo2pNDSqw27GBzmF2-AU

      ByMax

    • Mar 7, 2024
    • A:
    • Dear,
      Thanks for contacting us and apologize for the late response.
      what function do you mean " SRT "?
      For steering wheel heat, we are checking with our engineer and will reply you later.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 11, 2025
    • Q:
    • Where does the original usb Port go when i install this Radio? Where do i Charge my phone?

      I have a 2014 geand cherokee overland

      ByMartin

    • Oct 25, 2023
    • A:
    • dear,
      thanks for your message and we are so sorry for keeping you waiting.
      we will send two USB ports in your package, you need use ours.
      you can use our USB cables to Charge your phone.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • May 11, 2025

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    Tab 2 Body