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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • boot-up questions

      Can I see the backup camera while the unit is still booting up? How long does the boot-up take?
      Thanks!

      ByTed

    • Jul 9, 2020
    • A:
    • dear,
      yes,you can see the backup camera while the unit is still booting up. the boot-up time is about 2-5S.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards

      By Seicane

    • Apr 29, 2024
    • Q:
    • compatibility with JBL audio system?

      My 2006 Toyota RAV4 has a factory JBL audio system. Is this unit support it without any problem?

      ByMamadou

    • Sep 19, 2019
    • A:
    • dear,
      this unit can fit your car,you can place order on page.
      you need to buy a high wiring to support your JBL audio system.

      By Seicane

    • Apr 20, 2024
    • Q:
    • Can the date format on the main screen be changed?

      example change from 28/3/19 to 3/28/19

      ByCesar

    • Aug 13, 2019
    • A:
    • Dear,so sorry.you could not change the date format on the main screen .

      By Seicane

    • Apr 27, 2024
    • Q:
    • Please provide shipping cost and estimated time of delivery to Romania,\ Europe. Thanks

      RAV 4 2007

      ByCalin

    • Jan 14, 2018
    • A:
    • Dear customer
      Please add this unit to cart,then choose the country you want to ship to, Shipping fees will be estimated by our system automatically.
      And generally , it will take 3-5 days to process your order and 3-5 days to deliver it and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      By Seicane

    • Apr 29, 2024
    • Q:
    • Is this product still available in your stock??

      I am sending a picture of my car's (Toyota RAV4 2010) audio system. Is this product perfect for my car? Will it fit perfectly without any gap?

      ByMahfuzur

    • Aug 16, 2017
    • A:
    • Dear customer
      Thank you for your inquiry and we are happy to contact you.
      We are sorry for that the unit is out of stock now and we recommend this unit to you ,this unit can fit your car and there is no gap ,please place order directly on our website
      https://www.seicane.com/2008-2009-2010-2011-toyota-rav4-dvd-player-android-radio-gps-head-unit-support-navigation-obd2-usb-sd-dvr-bluetooth-music-wifi-digital-tv-mirror-link-steering-wheel-control-s32790f

      By Seicane

    • Apr 29, 2024
    • Q:
    • Where r you located / shipping from?

      Where r you located / shipping from?

      By Diana

    • Sep 15, 2015
    • A:
    • Hello.We are located in China.Thank you!

      By Seicane

    • Apr 29, 2024

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