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client Questions & Réponses

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    Tab 1 Body
    • Q:
    • How update maps

      Can you provide instructions for how to update offline maps? My unit came without offline maps and when I try to access offline maps it tells me that the Israel maps are not available. I am in California, USA and would like to update maps to the correct location. Please advice.

      ParStan

    • 18 févr. 2020
    • A:
    • dear you buy the item form us ? pls send us the order number, and contact us the after sale customer to help you

      Par Seicane

    • 26 févr. 2020
    • Q:
    • Does this unit support external Microphone?

      The internal microphone is noisy and I would like to use external mic to get better clarity for people on the other end. Would you recommend using external microphone with noise cancelation and is this even possible?

      ParStan

    • 18 févr. 2020
    • A:
    • dear, the item can support the external mic,pls send us the photo of your car's dashboard for us to check

      Par Seicane

    • 26 févr. 2020
    • Q:
    • Do you have a unit that will work with my 2007 SL550 mercedes benz

      My current original unit has the multi-cd changer in the back with I think individual amplifiers for each speaker from what I have read.

      ParTerence

    • 12 févr. 2020
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check which unit fits your car.

      Par Seicane

    • 20 févr. 2020
    • Q:
    • Obd and volume issues

      I purchased this unit back in 2018. I finally found an installer. Unit is very nice. I have a couple of issues though.
      1. Radio volume goes to maximum volume on power up.
      2. OBD (which I purchased, won't connect to the unit.
      3. Steering wheel controls change stations or advance songs instead of advancing my normal dash features.

      I tried to find the volume on start up configuration. No luck.
      I tried to find remapping instructions for the steering controls.
      I tried all kinds of wifi configurations. no luck.

      Any help would be great.

      Thanks

      ParEric

    • 5 févr. 2020
    • A:
    • dear, you buy the item form us ? could you send us the order number ? pls contat us the after sale to help you solve the problem

      Par Seicane

    • 20 févr. 2020
    • Q:
    • I have 2003 sl500 looking to get a head unit with the warranty or return policy on your products.

      Is there a place I can see reviews?

      ParJharmon

    • 28 janv. 2020
    • A:
    • dear,pls send us the photo of your car's dashaboard for us to check ,we help you

      Par Seicane

    • 26 févr. 2020
    • Q:
    • Uscite USB

      È possibile mettere in carica r telefonino dalle uscite USB SENZA AVERE PROBLEMI DI DISTURBO COME RUMORI SOTTOFONDO??? GRAZIE

      ParMandrione

    • 7 déc. 2018
    • A:
    • Dear
      Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      We will help you check it

      Par Seicane

    • 28 févr. 2020
    • Q:
    • Usb

      Volevo sapere se posso attaccare telefonini per ricaricare sulle uscite USB senza avere disturbi di alcun genere tipo fastidiosi rumori di corrente ecc.. Ecc.. Grazie

      ParClaudio

    • 7 déc. 2018
    • A:
    • Dear
      Thank you for your inquiry and we are happy to contact you.
      you can use the USB port
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      We will help you check it

      Par Seicane

    • 27 févr. 2020
    • Q:
    • Will Android 8 Model Work With My 2004 Mercedes SL500?

      I am considering ordering SKU: 107728 Model:S018817G (Android 8) but first can you please verify that this unit will work with my 2004 Mercedes SL500? See picture. I also plan to order the wireless backup camera and the OBDII module. If it will work, I have a few additional questions:
      - Does it require any cutting/splicing of wires?
      - Does it come with complete instructions?
      - Do I need to order any additional installation items (adapters, etc.)?
      - Is the sound quality any better than the stock unit which is not very good?
      - Will it work if I later decide to update the speakers and add an aftermarket amp?

      Thank you.

      ParKyle

    • 15 nov. 2018
    • A:
    • Dear customer
      This unit fits your car and you can select the option rear view camera and OBD when place order and it doesn't require any cutting/splicing of wires and you can follow the link to install it
      https://www.seicane.com/mercedes-sl-r230-car-stereo-cd-radio-upgrade-repalcement-installation-guide-s018817#tab3
      It has all needed things for installation and if your car has amplifier , you can select the option Support 2005-2012 Year Original car's Optical Fiber Amplifier to support your car's optic fiber amplifier , but even though you don't buy this fiber decoder , the sound is still good , please place order directly on our website
      https://www.seicane.com/android-gps-navigation-system-for-mercedes-sl-r230-sl350-sl500-sl55-sl600-sl65-with-dvd-player-touch-screen-radio-bluetooth-wifi-tv-ipod-hd-1080p-video-backup-camera-steering-wheel-control-usb-sd-s018817

      Par Seicane

    • 27 févr. 2020
    • Q:
    • Will it fit my Right Hand Drive 2003 Mercedes SL55 AMG

      I desperately need an upgrade for my car. This unit looks perfect for my 2003 SL55 AMG, the dash looks exactly the same as the example. I would need a reversing camera (probably the wireless one) with the unit. My car is a right hand drive car, is it still ok? If so I would get an engineer to install it, is it as complicated as it looks? would i need to get an iPhone ? What would the total cost be?I may be better off paying in Dollars?
      Regards
      Russell

      ParRussell

    • 5 sept. 2018
    • A:
    • Dear customer
      This unit can support right hand drive car and you can select the option wireless rear view camera on our website and it's plug and play , and you will connect the 6 meters long cable and plz don't worry , it has the instructions for it and it can support your iphone through bluetooth and mirror link and Please add this unit to cart,then choose the country you want to ship to, fees will be estimated by our system automatically. You can pay it in dollars and if your car is the same as the photo on our website , then it will fit your car , please place order directly on our website
      https://www.seicane.com/android-gps-navigation-system-for-mercedes-sl-r230-sl350-sl500-sl55-sl600-sl65-with-dvd-player-touch-screen-radio-bluetooth-wifi-tv-ipod-hd-1080p-video-backup-camera-steering-wheel-control-usb-sd-s018817

      Par Seicane

    • 26 févr. 2020
    • Q:
    • SL500 2005?

      does this radio fit in SL500 2005?

      ParIlhami

    • 5 août 2018
    • A:
    • Dear customer
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car

      Par Seicane

    • 24 févr. 2020

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