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Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

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    Tab 1 Body
    • Q:
    • UE warehouse

      Hello, how to fill the order to ship the product from UE warehouse ~ to be sure I will not pay the customs fees?

      BySeghedin

    • Aug 1, 2019
    • A:
    • dear,
      when you place the order,you can choose shipping from UK warehouse,and then we will ship from here,and you don't need to pay for tax.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit for your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Aug 2, 2019
    • Q:
    • 4gb lpddr4 ram version (8core CPU with IPS touchscreen)

      Do you have a 8core cpu with 4gb lpddr4 ram with IPS touchscreen version?
      If so can you send a link or a price+shipping cost to Italy with paypal payment?
      Thank you

      ByBruno

    • Jun 4, 2019
    • A:
    • Dear,so sorry that one is still in development.

      By Seicane

    • Jul 15, 2019
    • Q:
    • Ship from a warehouse in european union

      Hi. Do you ship from a warehouse in european union so we don't have to pay additional custom taxes?
      Thank you

      ByB

    • Jun 2, 2019
    • A:
    • Dear,yes,we could ship to to you from UK warehouse to avoid the custom cost.

      By Seicane

    • Aug 7, 2019
    • Q:
    • Canbusstecker

      Guten Tag. Ist bei diesem Radio ein Canbusstecker im Lieferumfang mit dabei und hat dieses Radio ein CD Laufwerk?

      Freundlicher Gruss
      André Schranzhofer

      ByAndré

    • Mar 17, 2019
    • A:
    • Dear,so sorry.the unit could not support the CD drive.

      By Seicane

    • Aug 13, 2019

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