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Customer Q&A

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    Tab 1 Body
    • Q:
    • Will this product fit my 2012 x164 Mercedes GL with Harman and Kardon wirhout any quality loss?

      Aplifier under passenger's seat.

      ByMario

    • Nov 12, 2018
    • A:
    • Dear customer
      You can select the option Support 2005-2012 Year Original car's Optical Fiber Amplifier to support your car's Harman and Kardon wirhout any quality loss and Could you please send us the photo of your car's dashboard? Then we can help you to check if it will fit your car

      By Seicane

    • Jun 17, 2019
    • Q:
    • XM Radio

      Does this unit support XM Radio?

      ByMister

    • Sep 26, 2018
    • A:
    • Dear customer
      The radios do not come with an internal satellite radio tuner. This means that in order to listen to satellite radio, you need to either use an external satellite tuner and plug into the AUX cables in the rear of the radio, or use the bluetooth streaming feature from a smartphone using the free Sirius/XM app , or you can also download the free Sirius/XM app on this android unit.
      And Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it will fit your car

      By Seicane

    • Jun 17, 2019
    • Q:
    • Dashboard gl 350

      Will it work with dashboard? Showing nav on it, radio chanels.
      And will you send order to Ukraine? Like in pictures

      ByValeriy

    • Jul 21, 2018
    • A:
    • Dear customer
      We are checking it for you and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car and answer your questions

      By Seicane

    • Jun 17, 2019
    • Q:
    • I have GPS and rear camera

      I need to do something, or plug and play? New cable to camera?

      Mercedes 2008 modell

      ByTor

    • Oct 5, 2016
    • A:
    • Dear Tor
      this unit is plug and play,after installation ,this unit will replace your original radio
      Could you please send us the photo of your car's dashboard?
      Then we can help you to check it

      By Seicane

    • Jun 14, 2019
    • Q:
    • Gl450 2009

      Hope do I know if my back up camera is an av plug?How do I know if my harmon kandon speaker id fiber optic

      ByEkene

    • May 10, 2016
    • A:
    • Hello
      thanks for your picture,
      this unit will fit your car, please place order directly on our website
      Most of the car 's back up camera have no the av plug ,so your car should have no the AV plug , you buy the back up camera from us ,it is clearer and cheaper
      Does your car have harmon kandon logo? if yes ,your car have fiber optic
      or you can check your car radio manual?

      By Seicane

    • Jun 14, 2019
    • Q:
    • i want to know if you will ship to new zealand

      i want to know if you will ship to new zealand

      ByTyler

    • Sep 11, 2015
    • A:
    • Hello.Yes, we can ship to new zealand.
      Could you please send us a picture of your car's dashboard? What is the year and model of your car? then we can check which unit fits your car.Thank you!

      By Seicane

    • May 29, 2019
    • Q:
    • Will this unit work for my car?

      Will this unit work for my car? Attached is a photo of my dash.

      BySam

    • Sep 9, 2015
    • A:
    • Hi,we have confirmed that this unit can fit your car,please place order directly on our website.Thank you!

      By Seicane

    • Jun 12, 2019
    • Q:
    • i bought for GL 450. but i can nit manage to connect the wifi, please help me.

      there is not networks that appears on the screen fo thr wifi . pleas elrt me know what to do. Also for what is the usb port that i got?

      Bychristian

    • Jan 14, 2015
    • A:
    • Hello,please check if the wifi dongle was connected to the USB port which is marked "GPS-USB-IN".And this USB port is located at this unit's back.Thank you!

      By Seicane

    • Jun 16, 2019
    • Q:
    • Hello, can be my radio replaced by your product? Thank you for response.

      Picture attached below (Mercedes GL - 2008, 320 CDI)

      BySlavomír

    • Jan 7, 2015
    • A:
    • Hello, sorry, this unit is out of stock at present. We have confirmed that the following unit can fit your car, please place order on our website directly. Thank you.

      http://www.seicane.com/auto-a-v-radio-cd-dvd-player-gps-navigation-system-bluetooth-touch-screen-3g-wifi-for-2007-2012-mercedes-x164-gl320-gl350-gl420-gl450-gl500-gl550-c213

      By Seicane

    • Jun 14, 2019
    • Q:
    • Is it required any sim card to access GPS?

      How it will work without sim card? Or is it having a pre loaded GPS system? Whether it will affect the front and rear sensors already available in the car. My car is 2011 model.

      Bytk

    • Jan 6, 2015
    • A:
    • Hello, we will send you an SD card with the GPS preloaded.

      This unit can support your parking sensors but can not work at the same time with your backup camera.

      Could you please send us a picture of your car's dashboard? then we can check if this unit fits your car.Thank you.

      By Seicane

    • Jun 14, 2019

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    Tab 2 Body