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Customer Q&A

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    Tab 1 Body
    • Q:
    • AVAILABILITY OF THIS UNIT

      How long before the unit will be in stock, want to purchase with all accessories...DVR Player & Cam

      ByLee

    • Sep 13, 2020
    • A:
    • Dear,so sorry for the inconvience.we can not make sure the instock date,we will infirm you when there is available.

      By Seicane

    • Apr 25, 2024
    • Q:
    • Is this item available to purchase

      I don’t see the add to cart

      ByMarcos

    • Apr 15, 2020
    • A:
    • dear,
      this unit is no prodution now.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if we have other unit can fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.

      By Seicane

    • Apr 24, 2024
    • Q:
    • Is it possible to replace the original factory GPS system with this?

      I already have a GPS system coming from MB. I join you pictures for you.
      Thanks for telling me if it's possible to install this Android in replacement of the existing one.
      If no, do you have another one for this?
      In the case you have, a wiring chart would be appreciated
      Best regards

      ByJerome

    • Oct 13, 2019
    • A:
    • Dear,so sorry for the inconvience.there is no unit for your car.it is still in development.

      By Seicane

    • Apr 20, 2024
    • Q:
    • Bobby here, again. One more question: Where do I get Car Play for my iPhone?

      You stated that your 9 inch 8.1 Android GPS system would work with iPhone but that I must have Car Play to connect my iPhone to your product. Do you have another customer who has installed your unit and know it all works as it is advertised to work with Android?

      Byrlikis

    • Mar 5, 2019
    • A:
    • Dear,actually,the unit could work with Android phone directly.
      and you need to buy the carplay to connect your iphone when you use your unit.
      here is the link of carplay.you could order directly.
      https://www.seicane.com/plug-and-play-carplay-usb-dongle-for-android-car-radio-support-ios-iphone-car-touch-screen-control-siri-microphone-voice-control-s01001

      By Seicane

    • Apr 25, 2024
    • Q:
    • Hello will this fit my 2016 Smart Fortwo and will this work with an iPhone?

      Please don’t ask for picture as I want the same unit you advertise for Androd...but want one that works worth iPhone...just as Kathy already asked you?

      ByBobby

    • Mar 4, 2019
    • A:
    • Dear,yes,this unit will fit for your car.plz place order directly on our website.thanks for your order in advance.
      and you need to order the carplay to connect your iphone.

      By Seicane

    • Apr 23, 2024
    • Q:
    • Hello will this fit my 2016 Smart Fortwo? Also will this work with an iPhone?

      I’d like navigation & radio that support Sirius com too. Will this kit work?

      ByKathy

    • Feb 25, 2019
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check if the unit fits your car.

      the unit could support the steel wheel control and the Sirius APP.
      this unit will work for your iphone but you need the carplay.

      By Seicane

    • Apr 19, 2024
    • Q:
    • 2015 Smart Fortwo

      I have been looking for a radio/navigation product that will work in a Fortwo that I just purchased and nothing seems straight-forward or easy in my research. Will this product fir in my 2015 Smart Fortwo Hatchback? If so, is there any additional brackets, faceplate covers, or adapters that I will also need to make it flush-mount in the dash? Thanks!

      ByELanSparty

    • Feb 8, 2019
    • A:
    • dear,it don't fit your car,we will inform yoiu if we have the unit can fit your car later,sorry

      By Seicane

    • Apr 19, 2024
    • Q:
    • Included

      Hi,
      Is the obd2 reader, tpms sensor and backup camera included in this purchase? Thanks

      ByChrisZ

    • Feb 2, 2017
    • A:
    • Dear ChrisZ
      the obd2 reader, tpms sensor and backup camera as options
      Could you please send us the photo of your car's dashboard ? And could you please tell us the model and year of your car ?
      Then we can help you to check it.

      By Seicane

    • Apr 24, 2024

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