Your Shopping Cart is Empty.

Customer Q&A

  • All | Faqs | Product description | Shipping or payment | Customer service Issue

  • Hide all answers
    Tab 1 Body
    • Q:
    • Firmware Update

      Hello, is there any way to update firmware? Right now my unit does not connect to my iPhone via Bluetooth. And wired CarPlay is buggy. Most of time it doesn’t work

      Hoping a software update will resolve

      ByVincent

    • Dec 2, 2022
    • A:
    • dear,
      so sorry for the trouble caused to you.
      to help you quickly, could you please tell us your order number? then we will ask our after-sales staff to help you out.

      By Seicane

    • Mar 16, 2024
    • Q:
    • Does this have WIRELESS carplay ?

      You have two links for 2009 cayenne. One is a quad core but shows wireless CarPlay. This one is 8 core but unsure if wireless CarPlay. Please confirm

      BySam

    • Feb 2, 2022
    • A:
    • dear,
      thanks for your message.
      yes,this unit has build-in WIRELESS carplay.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 1, 2024
    • Q:
    • How long will it take to ship to the US (Georgia)?

      Want to order this but not if it takes weeks to get here... I'm only here for a few weeks and don't want to miss it

      ByBirdman

    • May 12, 2020
    • A:
    • We need 1-2 days to process your order,and then it takes about 10-15 days to reach your door after shipping.

      By Seicane

    • Mar 11, 2024
    • Q:
    • model:H215L for 2006 Cayenne

      Is this radio compatible with 2006 Porsche Cayenne with Bose fiber optic system

      ByEric

    • Feb 25, 2020
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Mar 28, 2024
    • Q:
    • how the Wireless Rearview Camera can be installed

      Any instruction and picture of the camera? would be automatically show the back when going reverse?

      Bylili

    • Sep 24, 2019
    • A:
    • Dear,here is the link of the camera.you could check the instruction on this listing description.
      https://www.seicane.com/seicane-wireless-rearview-camera-for-aftermarket-car-radio-116006

      By Seicane

    • Jan 8, 2024
    • Q:
    • You have 2 units for cyanne whats the differance

      2004 Cyanne

      ByNigel

    • Aug 10, 2019
    • A:
    • Dear,could you plz send the 2 unit links to check/
      Could you please send us the photo of your car's dashboard and the model and year of your car to [email protected]?
      Then we can check which unit fits your car.

      By Seicane

    • Mar 21, 2024
    • Q:
    • Cayenne 2007 turbo 500 PS with Bose

      it is ok for this car?
      Can i buy it with most hur adapter?

      ByIstvan

    • Dec 9, 2018
    • A:
    • Dear,yes ,it can fit your car , it come with all the needed cables,,please place the order directly on the website

      By Seicane

    • Mar 28, 2024
    • Q:
    • Accelerometer

      Does this android board include a 3 axis accelerometer? Torque uses it for some of the sensors.

      ByKevin

    • Aug 8, 2018
    • A:
    • Dear customer
      We are checking it for you and Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car and answer your question

      By Seicane

    • Mar 28, 2024

    8 Item(s)

    per page
    Tab 2 Body