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Customer Q&A

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    Tab 1 Body
    • Q:
    • How do I know if my 2006 Lexus IS260 has an optical fiber amplifier?

      Is an optical fiber amplifier the same as the Mark Levinson sound system?

      ByOmar

    • Mar 15, 2022
    • A:
    • dear,
      it locates under the main or assistant driver's seat or in your car's trunk. could you please check?

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Mar 10, 2024
    • Q:
    • Is this item a plug and play for my 2006 Lexus Is350

      The navigation system is the original and has never been removed from the vehicle

      ByLouis

    • Mar 3, 2022
    • A:
    • dear,
      yes, we will send all the needed cables to you. it is plug and play.

      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Mar 10, 2024
    • Q:
    • If it doesn't work can I get a refund

      2012 is f sport 350

      ByDede

    • Nov 19, 2021
    • A:
    • dear,
      thanks for your message.
      Every order from us has a 30-day return and refund guarantee, which entitles you to claim a return, refund or replacement within 30 days of receiving your items.

      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 10, 2024
    • Q:
    • Will this fit my 06 is350? And will my climate control work?

      If this one won't work do you have any that will?

      ByEddie

    • Apr 24, 2021
    • A:
    • dear,
      of course, your climate control will work.

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Mar 23, 2024
    • Q:
    • Can you hook a subwoofer up to this item?

      If you can how and if not what item so I need to install subwoofer?

      ByStephen

    • Apr 16, 2021
    • A:
    • dear,
      of course, you can hook a subwoofer up to this item.

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Mar 10, 2024
    • Q:
    • Will this unit work in my vehicle?

      You said this will work on my vehicle. But I have seen the same product from other manufacturers that state my vehicle is not supported. See the attached image for example. My vehicle comes with the factory navigation which most of the kits I have seen don't work with these kits. In your example images, the two vehicle dash layouts do not match my vehicle.

      Can you please confirm my vehicle is compatible with your product.

      Thank you.

      ByCarlos

    • Apr 12, 2021
    • A:
    • dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Jan 23, 2024
    • Q:
    • Will this unit work in my vehicle?

      For Lexus IS250 IS350 Radio 10.1 inch Android 10.0 HD Touchscreen GPS Navigation System with WIFI Bluetooth support Carplay TPMS #818976

      ByCarlos

    • Apr 12, 2021
    • A:
    • dear,
      yes,this unit can fit your car,pls place order on page.

      By Seicane

    • Feb 9, 2024
    • Q:
    • Will this unit fit in a 07 is350

      Just wondering if this works in a is350 too

      ByBtybran357

    • Jan 6, 2021
    • A:
    • Dear,
      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Feb 2, 2024
    • Q:
    • Availability

      Hi

      I’m interested in purchasing this . Do you have stock ? Can you confirm fit , My car is an Lexus IS 250 2008 . I’m in Ontario Canada

      ByTim

    • Nov 12, 2020
    • A:
    • dear,
      of course,this unit is in stock.it can fit your car,pls place order on page.

      By Seicane

    • Mar 13, 2024
    • Q:
    • Would this unit allow for climante controls when installed into a 2008 Lexus IS350?

      Would this unit allow for climate control on a 2008 Lexus IS350? The reason I ask is becase the stock navigation on this car only allows for climate controls through the navigation system.

      Thank you.

      John

      ByJohn

    • Sep 18, 2020
    • A:
    • dear,
      sure, this unit allow for climante controls .
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 17, 2024

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    Tab 2 Body