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Customer Q&A

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    Tab 1 Body
    • Q:
    • I was wondering if you have a diagram to show where to slave the 3 wires into the car harness? I

      I want to be sure I have detailed instructions before I commit to purchase.
      Thanks

      ByPatrick

    • Jun 24, 2021
    • A:
    • dear,
      what " the 3 wires"do you mean?
      we will send the instruction , the wiring dirgram and all needed cables to you,it is plug and play.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 28, 2024
    • Q:
    • Hi again. Is it plug style 3 I need?

      Is it only RCA left/right (white/red) needed to connect from my stereo head unit?
      What is shipping fee to Norway and how long shipping time

      ByHeine ML

    • Mar 4, 2021
    • A:
    • dear,
      1.we will send the instruction to you. it will tell you how to install. it is easy. please don't worry.
      2.please add this unit to cart,then choose the country you want to ship to, Shipping fees will be estimated by our system automatically.

      By Seicane

    • Mar 12, 2024
    • Q:
    • Hi. Will this fit my car ML320 W164 2006

      See photo for plug style

      ByHeineML

    • Mar 2, 2021
    • A:
    • dear,
      this product can fit your car. please place the order on page.

      By Seicane

    • Mar 17, 2024
    • Q:
    • MOST balance & fade

      Is it possible (perhaps using two of these units) to maintain the existing balance (right/left) and fade (front/rear) over fiber?

      Also, do we need to convert to analogue in between? It seems that a HDMI or USB from android to MOST converter would be a neat, multi-channel solution and would maintain digital from head unit to amplifiers.

      ByCraig

    • Dec 31, 2018
    • A:
    • Dear
      Thank you for your inquiry and we are happy to contact you.
      you can't use two unit at the same time
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      We will help you check it

      By Seicane

    • Mar 28, 2024
    • Q:
    • Hello, I have a question concerning your Optical Fiber Decoder 2005-2012 Mercedes Benz ML Class

      This is my dashboard, I hope you can answer my question about how to connect the fiber optic decoder and the navigation system to the car can bus wires. Thank you

      ByMoe

    • Nov 28, 2017
    • A:
    • Dear customer
      You can follow the link to know about it
      https://www.seicane.com/2005-2012-mercedes-benz-ml-class-w164-ml280-ml300-ml320-ml350-ml420-ml450-ml500-ml550-ml63-car-optical-fiber-decoder-most-box-bose-harmon-kardon-converter-optic-interface-sc69

      By Seicane

    • Mar 29, 2024
    • Q:
    • Hello, I have a question concerning your Optical Fiber Decoder 2005-2012 Mercedes Benz ML Class

      It is written in the description of this item to connect the B+, ground and acc wires to the car original wires, which wires are we talking about here and where do I find them? I am asking this question because on your Android 7.1 Radio GPS Navigation system for 2005-2012 Mercedes Benz ML CLASS, there is also B+, ground and acc wires, and there is only one set of these wires connected to the stock unit, so how am I supposed to connect these wires to the Seicane navigation system and to the optical fiber decoder?? Please help I am lost here and thank you for your cooperation.

      ByMoe

    • Nov 27, 2017
    • A:
    • Dear customer
      It has navigation and we are checking the questions for you and Could you please send us the photo of your car's dashboard?
      Then we can help you to check if it can fit your car and answer your questions

      By Seicane

    • Mar 28, 2024

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    Tab 2 Body