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Customer Q&A

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    Tab 1 Body
    • Q:
    • What is the difference between this model and Model:H2021N-P?

      What is the difference between this model and Model:H2021N-P?

      ByBrad

    • Apr 16, 2023
    • A:
    • dear,
      thanks for your message.
      Model:H2021N-P build-in 4G Net, Model:H657N is not.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Jan 23, 2024
    • Q:
    • Do I need to connect the AMP CONT wire on the supplied power cable to a 12V switched source?

      Do I need to connect the AMP CONT wire on the supplied power cable to a 12V switched source as shown in the install video to get sound to work or not?

      ByBrad

    • Apr 16, 2023
    • A:
    • dear,
      thanks for your message.
      this is the user manual:
      https://www.seicane.com/media/installation/80/Seicane-H6-Android-User-Manual.pdf
      you need connect the AMP CONT wire to your original car amp wire.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 28, 2024
    • Q:
    • volume control

      Is there a newer version of the software and/or OS that runs the unit that can be uploaded/upgraded/flashed into this model?
      I have a friend with the same car and same unit purchased a few months after me, and his volume works correctly and he has newer APPVER, PlatformVER, CANAPPVER than mine.
      My volume control has some increments where there is no actual increase in volume.

      ByMichael

    • May 21, 2021
    • A:
    • dear,
      our unit is the newest version for andriod 10.0.it can work your volume control .
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can help you check if this unit can fit your car or not ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Mar 24, 2024
    • Q:
    • Built in Mic for 9" Touch screen android 10.0 car radio

      Does the unit come with a build in mic, I do not see the details in the description nor is there a connection for an external mic.
      The hipping from China is 66.75 USD, I am unable to get it shipped from US to Canada. Do you have a cheaper shipping option, or can you give me some rebates.

      ByRamesh

    • Jan 11, 2021
    • A:
    • dear,
      1.our unit has build-in microphone.
      2.we can give you 3% off discount ,you can use the code of SC3,is that ok?

      This is Seicane.com.
      Thanks for interested in our product.
      Could you please send us the photo of your car's dashboard to [email protected]?
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!
      "

      By Seicane

    • Mar 28, 2024
    • Q:
    • Will this unit fit Mazda 3

      Wanted to know if this unit will fit my 2010 Mazda 3 sport hatch back, I also need a reverse camera that will work with this unit for my car.

      ByRamesh

    • Jan 10, 2021
    • A:
    • dear,
      yes,this unit can fit your car,pls place order on page.
      you can buy the reverse camera from option:
      https://www.seicane.com/seicane-wireless-rearview-camera-for-aftermarket-car-radio-116006

      By Seicane

    • Mar 21, 2024
    • Q:
    • Will this radio fit in my mazda 3 2010 (I attached a photo of the dashboard)

      Also, will the upper two displays (photo attached) work just as before with this radio? It also looks like the Android Car Play adapter is connected to the back of the radio. Is there an easy way to get the wiring to the front?

      ByJulian

    • Nov 13, 2020
    • A:
    • dear,
      yes, the upper two displays (photo attached) will still work just as before .
      you need to buy the carplay extraly:
      https://www.seicane.com/plug-and-play-carplay-android-auto-usb-dongle-for-android-car-radio-support-ios-iphone-car-touch-screen-control-siri-microphone-voice-control-s01001
      it can connect to the front.
      this unit can fit your car,pls place order on page.

      By Seicane

    • Mar 28, 2024
    • Q:
    • Does it fit in 2012 Mazda 3?

      I have attached a photo of my dashboard. Can this product be installed there? Also, will there be any discount during Christmas or Thanksgiving?

      ByAsif

    • Nov 7, 2020
    • A:
    • dear,
      this unit can fit your car,pls place order on page.
      we can give you 5% off discount ,you can use the code of SC5,is that ok?

      By Seicane

    • Mar 21, 2024
    • Q:
    • Is this unit plug and play with the Bose system? I have a 2013 Mazda 3.

      https://www.seicane.com/touch-screen-android-dvd-player-car-radio-for-2010-2015-mazda-3-with-gps-sat-nav-bluetooth-wifi-usb-obd2-rearview-camera-mirror-link-1080p-s168003?acc=eccbc87e4b5ce2fe28308fd9f2a7baf3

      ByJason

    • Oct 23, 2020
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Mar 7, 2024
    • Q:
    • Are you able to upgrade the Android version

      After a couple of years the Android OS will be outdated - are you able to upgrade the version or do you have to buy another unit?

      ByJay

    • Oct 2, 2020
    • A:
    • dear,
      yes,our unti can be able to upgrade the Android version.
      Could you please send us the photo of your car's dashboard to [email protected]?  
      And could you please tell us the model and year of your car?
      Then we can check if our unit fit your car ,hope you could cooperate with us.
      Looking forward to hearing from you soon.
      Thank you & Best regards!

      By Seicane

    • Feb 17, 2024
    • Q:
    • Will this fit a 2008 Mazdaspeed 3?

      Need to know before ordering.

      ByJesh

    • Aug 11, 2020
    • A:
    • Thank you for your inquiry and we are happy to contact you.
      Could you please send us the photo of your car's dashboard? And could you please tell us the model and year of your car?
      Then we can help you to check if it can fit your car

      By Seicane

    • Mar 23, 2024

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