2. How to check if this unit works with my car?
We have listed the car years and models that the unit can fit for your reference. If you are unsure, you can send a picture of your car's dashboard with the year and model enclosed to [email protected] or check with our customer service representatives online via live chat.
3. Do you have installation instruction for this unit?
We do not have specific installation guide for every unit. You can check if there’s any installation guide available by clicking "INSTALLATION" on the product page. We suggest arranging a professional to install it. If you have any questions about installation, please send us photos about your original car's plugs. Maybe we can make a wiring diagram for your car.
4. How to update the navigation software?
You can download any latest android map on the Internet.
5. Does the price include shipping cost and tax?
The shipping cost and tax are not included in the price of the unit.
For checking the shipping cost, please add this unit to cart and then select your country, state and fill in your postal code on the payment page and then click ” GET A QUOTE” or consult us directly.
For tax, we will value down the price on the package to help you from paying taxes. The price on the package will be US$180. We can also write lower than US$180 according to your needs.
6. How to make the GPS work?
Please make sure that you have inserted SD card into the GPS slot, installed the GPS antenna and set the file path correctly before running the GPS. We suggest installing the GPS antenna in the position of your car’s dashboard.
7. Where should I put the TV antenna?
The TV antenna is suggested to be put outside of your car for getting better signal.
8. Why there’s a warning message “Warning, do not watch” on the screen but no video play while driving?
About message “Warning, do not watch”, please make sure that “brake” in the “Settings” is closed. It is just a safety measure for prohibiting the drivers from watching video while driving.
9. Why doesn’t the radio get any channel?
The Radio antenna in the package needs to be connected to your original car’s radio antenna and the radio area should be selected correspondingly according to your location. Please check if you have installed the radio antenna and set the radio area.
10. How to connect the rearview camera?
The following is the wire connection instruction for the rearview camera (Please note that your rearview camera’s video input is supposed to be connected to this unit’s back-video-in):
11. How to connect the 3G module?
1) To connect the 3G module, please follow the below steps and please also make sure that your 3G card is with ”WCDMA”internet.
2) Insert the 3G Module into the arrowed USB port( both upper and lower USB port will be OK). It will show 3G signal after 30 seconds.
14. Do I need to pay customs duties?
We will value down the price on the package to help you from paying taxes. The price on the package will be USD$180.We also can write lower than USD$180 according to your needs.