1. Is this unit compatible with my car?
Please refer to the years and models listed on our website. If you are unsure, please send a picture of your car's dashboard including the year and model to [email protected]. Then, we will help you check.
2. How to make payment?
We currently accept international PayPal, western union and bank transfer. If you have any questions, please feel free to contact us.
If you need to pay via credit card, please add this unit to cart and go to payment page. Select the payment method PayPal and then go on and select "I have no PayPal account". Then, you can pay via your credit card.
3. What is Pure Android?
Most android GPS navigation systems in the aftermarket autoradio car stereo market are not pure android but are wince and android systems. This unit utilizes the latest pure android 4.4.4 operation system. All the interfaces are android based not only the GPS.
4. How much is the shipping cost? Do I need to pay for customs? How long can I get it?
For checking the shipping cost, please add this unit to cart and then select your country, state and fill in your postal code on the payment page and then click "GET A QUOTE" or consult us directly.
For tax, we will value down the price on the package to help you from paying taxes. The price on the package will be US$180. We can also write lower than US$180 according to your needs.
It takes 3 working days to process your order and 3-4 days to reach your door after shipping.
5. Does it work with my rearview camera? Can it switch automatically to the camera mode when the car is put into reverse?
This unit can support your original car's rearview camera if it is of AV Plug.
Yes, the screen of this unit can automatically turn to the camera image while reversing the car.
6. I have not installed backup camera but it displays “No signal” every time I reverse the car. How can I solve this?
There’s a pin definition sticker of our power cable at the top of the unit, please cut the reverse cable on the power cable referring to the pin definition and then this issue will be solved.
7. How to use the mirror link to connect my Iphone?
Please refer to the following link about how to use mirror link:
https://www.youtube.com/watch?v=r5jv4TBjh1Q
8. How to connect the OBD?
Please plug the OBD scanner to the DLC port of your car and then open this unit’s Bluetooth to connect to it. Then, you can check the data in the OBD menu.
9. For the 3g and WiFi, Do I need to buy WiFi dongle?
This stereo has built-in WiFi module. You do not need buy any extra WiFi dongle.
This unit supports 3g internet connection but the 3g module is optional. If you need it, please select the option while placing order.
10. How to connect the rearview camera?
The following is the wire connection instruction for the rearview camera (Please note that your rearview camera’s video input is supposed to be connected to this unit’s back-video-in):
11.Question:Why have I installed the map,and download the map ,but I can not find the files of the map?
You need put the map files into the root directory of the SD card,or GPS can not find the map files.
12.Question:Why is the sound of the GPS so weak?
1.setting---General---extra setting---Disable system navi audio control---choose close as same as the picture below. 2.setting---Sound---Navi Volumn---adjust background sound to 1/5 3.Navi audio channel,choose front-left or front-right 4.Sound Priority,choose intelligent Priority.
