1. How to check if this unit works with my car?
You can refer to the listed the car years and models which the unit can work with. For double confirmation, please send a picture of your car's dashboard with the year and model included to [email protected] or consult with us online via live chat.
2. How long does it take to arrive?
It takes 3-5 working days to process your order and 3-5 days to reach your door after shipping.
3. Do you have installation instruction for this unit?
We do not have specific installation guide for every unit. You can check if there’s any installation guide available by clicking "INSTALLATION" on the product page. We suggest arranging a professional to install it. If you have any questions about installation, please send us photos about your original car's plugs. Maybe we can make a wiring diagram for your car.
4. Does the price include shipping cost?
The shipping cost and tax are not included in the price of the unit.
For checking the shipping cost, please add this unit to cart, select your country, state, fill in your postal code on the payment page and then click "GET A QUOTE" or consult us directly.
5. How can I pay via credit card?
Please add the unit to cart and go to payment page, select the payment method PayPal, go on and select "I have no PayPal account". Then, you can pay via your credit card.
6. Why there’s a warning message “warning, do not watch” on the screen but no video play while driving?
About message “Warning, do not watch”, please make sure that “brake” in the “Settings” is closed. It is just a safety measure for prohibiting the drivers from watching video while driving.
7. How to make the GPS work?
Please make sure that you have installed the GPS antenna and set the file path correctly before running the GPS. We suggest installing the GPS antenna in the position of your car’s dashboard.
8. Why doesn’t the radio get any channel?
The radio antenna of the unit needs to be connected to your original car’s radio antenna and the radio area should be selected correspondingly according to your location. Please check if you have installed the radio antenna and set the radio area correctly.
9. How to connect the rearview camera?
The following is the wire connection instruction for the rearview camera for your reference:



10. Do I need to pay customs duties?
We will value down the price on the package to help you from paying taxes. The price on the package will be USD$180.We also can write lower than USD$180 according to your needs.